Resumes
Resumes
Consultant
View pageLocation:
Watertown, WI
Industry:
Telecommunications
Work:
Verizon Wireless Feb 2007 - Nov 2014
Associate Director - Call Center Operations
Verizon Wireless Feb 2007 - Nov 2014
Consultant - Call Center Operations
Verizon Wireless Jun 2000 - Feb 2007
Call Center Supervisor
Verizon Wireless May 1997 - Jun 2000
Customer Service Representative
May 1997 - Jun 2000
Consultant
Associate Director - Call Center Operations
Verizon Wireless Feb 2007 - Nov 2014
Consultant - Call Center Operations
Verizon Wireless Jun 2000 - Feb 2007
Call Center Supervisor
Verizon Wireless May 1997 - Jun 2000
Customer Service Representative
May 1997 - Jun 2000
Consultant
Education:
Bellevue University 2013 - 2014
Mchenry County College 1993 - 1994
Mchenry County College 1993 - 1994
Skills:
Telecommunications
Customer Experience
Customer Service
Call Centers
Mobile Devices
Customer Retention
Wireless
Vendor Management
Team Leadership
Customer Satisfaction
Cross Functional Team Leadership
Cellular Communications
Team Building
Sales Operations
Product Management
Training
Customer Experience
Customer Service
Call Centers
Mobile Devices
Customer Retention
Wireless
Vendor Management
Team Leadership
Customer Satisfaction
Cross Functional Team Leadership
Cellular Communications
Team Building
Sales Operations
Product Management
Training