Zelma Z Cruz

San Diego, CA

Information Technology And Services

At&T May 2014 - Jun 2017
Cyber Security Specialist
Stf May 2014 - Jun 2017
Information Assurance Specialist
The Classical Academies Aug 2013 - Apr 2014
Technology Assistant
Merry Maids Corporate Sep 2011 - Jul 2013
Manager of Sales and Service
Dynamics Research Corporation Aug 2008 - Jun 2011
Systems Analyst Ii

Software Installation
Leadership
Customer Service
Integration
Military
Microsoft Office
Dod
Team Building
Software Documentation
Customer Support
Security Clearance
Troubleshooting
Account Management
System Deployment
Customer Satisfaction
Time Management
Systems Analysis
Compliance
Computer Proficiency
Customer Engagement
Sales
Microsoft Exchange
Program Management
Inventory Management
System Testing
It Solutions
Computer Maintenance
Customer Oriented
Long Term Customer Relationships
Software Project Management
Software Quality Assurance
Customer Retention
Sales Management

Animal Welfare

Comptia A Ce
Comptia A Ce
Comptia Advanced Security Practitioner Ce
Comptia

The Classical Academies

Aug 2013 to 2000
Technology Assistant
Merry Maids
Escondido, CA
Sep 2011 to Jul 2013
Supervisor
Dynamics Research Corporation
Dumfries, VA
Aug 2008 to Jun 2011
Systems Analyst II
Family Research Council
Washington, DC
Jan 2008 to Jun 2011
Independent Contractor
Family Research Council
Washington, DC
Jan 2008 to Jun 2008
Office Manager
Family Research Council
Washington, DC
Jun 2000 to Jan 2008
Information Technology Specialist
Family Research Council
Holland, MI
Mar 1999 to May 2000
Data Entry/Teleservices Assistant

Careerline Tech Center
Holland, MI
1992
Certificate of Completion in Media Production
Holland High School
Holland, MI
1991
Diploma in General Studies
DeVry University
San Diego, CA
B.S in Technical Management
DeVry University
Arlington, VA
Network & Systems Administration