Work:
athenaHealth
Oct 2014 to 2000
Client Support Specialist
TekSystems - ThyssenKrupp
Alpharetta, GA
May 2014 to Oct 2014
IT Asset Management Support Analyst
WELLSTAR HEALTH SYSTEMS
Smyrna, GA
Feb 2014 to May 2014
EPIC SuperUser
WELLSTAR HEALTH SYSTEMS
Smyrna, GA
Nov 2013 to May 2014
Resource Manager/Service Analyst, EPIC Go-live Intake
IBM
Atlanta, GA
2009 to 2012
Customer Service Liaison
Georgia Technology Authority
Atlanta, GA
1994 to 2009
Customer Service Manager
Skills:
TECHNICAL SKILLS MS Office, Adobe Acrobat, GroupWise, Lotus Notes, Outlook, Call Tracking Systems (Remedy, Peregrine Systems Service Center 6.1, Maximo, One View, SENDS, Alarm Point, TMS), Citrix Receiver, Active Directory, Novell Console One, Logmein123, Entrust Practice Fusion, EPIC, SugarCRM