Inventors:
William L. Carbone - Loganville GA, US
Joyce C. Cauley - Atlanta GA, US
Assignee:
AT&T BLS Intellectual Property, Inc. - Wilmington DE
International Classification:
G60F 15/173
G60F 15/06
Abstract:
A system and method for interacting with a workflow system is disclosed. The system can provide a first party access to a virtual folder by placing the virtual folder into a first virtual workbasket and the system can provide access to a the virtual folder to a second party. The system can also provide access to the virtual folder to a third party, that has different rights to view and/or modify the virtual folder. In some cases, the third party can interact with the virtual folder regardless of where the virtual folder is located. The workflow system also includes provisions that permit the tracking, troubleshooting and management of virtual folders and/or related jobs.
