Wanda J Neubert

Fort Myers, Florida Area

Telecommunications

MGJA, CPA Firm

2009 to 2000
Admin Assistant
SunTrust Banks, Inc
Atlanta, GA
1994 to 2009
Voice Communications Analyst III
United Telephone of Florida/Sprint
Fort Myers, FL
1969 to 1994
Swithching Technician/Frame Tech/Plant Clerk/Long Distance Telephone Operator

Southwest Florida College
Fort Myers, FL
Dec 2006
Associate of Science in Information Technology
Edison Community College
High School Cypress Lake High School

Working knowledge of Voice Communications Network Technical Training with Sprint - 1974 thru 1993 Basic Electricity I and II, Basic Electronics, AE Step-by-Step Circuits and Relay Adjustment, Basic Logic, T-Carrier, ITT 1210 Switch Maintenance, AT&T D4 Carrier, Intro to 5ESS, 5ESS Maintenance, 5ESS Maintenance Hands-On, Tllabs 53X-TCS DACS, DMT-300 Multiplexer, Basic Transmission, T-Carrier Span, Basic Data Transmission, 5ESS Switch Translation and Analyzation, Sprint Quality Training, Concentrator 1218 and DMS Urban, Digital Data, Intro to ISDN, SLC Series 5 Carrier System, 5ESS Switch Translation - RC/ISDN Hands-On, CMTS Operation and Maintenance Definity PBX Switch/Audits Administration - 1996 OJT with both large and small office telephone systems - cabling, system administration, planning, and remote administration. Lucent Technologies Large Business Telephone Systems, Intuity Audix, Cisco VoIP, Norstar Small Business Systems with Call Pilot voicemail. Call Manager with Unity Voicemail and Call Manager Express with voicemail Computer literate - Windows 98/XP, Windows 7 & 10, programs related to remote administration of telephone systems, Outlook 2003 & 10 Organized - multi task to complete projects and assigned tasks within designated time frames. Work well under pressure and deadline situations. Dependable/Flexible Leadership Ability/Able to motivate others Self-Directed/I have worked remote to my manager and co-workers, maintained all job requirements, and successfully promoted teamwork within the department. Decisive/Analytical Show more sections