Tuesday N Hoey

Pittsburgh, PA

Utilities

Duquesne Light Company Mar 2018 - Nov 2018
Quality Assurance Analyst Iii
Duquesne Light Company Mar 2018 - Nov 2018
Universal Services Analyst Iii
Duquesne Light Company Jul 2016 - Mar 2018
Quality Assurance Analyst Ii
Duquesne Light Company Feb 2012 - Jul 2016
Customer Care Representative
At&T Sep 2008 - Apr 2010
Retail Sales Consultant

Duquesne University 2013 - 2017
Bachelors, Bachelor of Science Community College of Allegheny County 2011 - 2013
Baldwin High School 2001 - 2005

Customer Service
Process Improvement
Sales
Wireless
Customer Experience
Credit Analysis
Communication
Customer Satisfaction
Customer Retention
Call Centers
Troubleshooting
Telecommunications
Data Analysis
Microsoft Office
Social Media
Oracle Customer Care and Billing
Hpqc
Bi Publisher
Software Development Life Cycle
Hp Quality Center
Business Analysis
Requirements Gathering
Microsoft Excel
Manual Test Execution