Troy A Tomaselli

Hightstown, NJ

Publishing

Robert Half Technology Apr 2017 - Mar 2018
Consultant
Princeton University Apr 2017 - Mar 2018
Computing Support Specialist
Greater Media Aug 2002 - Oct 2016
System Support Analyst
Advanced American Telephones Vtech Apr 2000 - Sep 2001
Production Support Administrator and Junior Sap Basis
Lucent Technologies Jan 1998 - Apr 2000
Production Support Administrator and Junior Sap Basis

Devry University 2007 - 2012
Bachelors, Management The Cittone Institute 1995 - 1996
Devry University 1991 - 1995

Social Media
Project Management
Windows 7
Windows Server
Technical Support
Troubleshooting
Computer Hardware
Vmware Esx
Blogging
Os X
Software Installation
Firewalls
Social Networking
Facebook
Management
Microsoft Office
Editing
Digital Media
Sap Erp

Itil Foundation Certificate In It Service Management
Apple Certified Support Professional 10.14

Greater Media Newspapers

2002 to 2000
Systems Analyst
Advanced American Telephones (AAT) / Vtech
Montvale, NJ
2000 to 2001
Jr. SAP Basis /Production Support Administrator
Lucent Technologies
Parsippany, NJ
Jan 1998 to Apr 2000
Jr. SAP Basis / Production Support Administrator
Johnson and Johnson
Skillman, NJ
Aug 1997 to Dec 1997
Desktop Support Specialist
AT&T / Lucent Technologies
Basking Ridge, NJ
Nov 1996 to Aug 1997
Help Desk Analyst

DeVry University
Chicago, IL
Dec 2012
Bachelor of Science in Technical Management

TECHNICAL SKILLS:<br/>Software: SAP R/3 for 3.0E, 4.0B, and 4.6C, Oracle 8i, Mercator, Microsoft Office Suite, CA/Platinum AutoSys 3.44, Mercury QuickTest for R/3, Remedy ARS, Support Magic, MS Exchange and Outlook, Eudora, CONNECT: Direct, Hummingbird Exceed, Visio, Kerio Connect Mail Server 8.2.4, Vision Data, QuickTrac Ad Management, phpMyAdmin, MySQL, JavaScript, Google Analytics, Citrix ICA, VMware, FileMaker Server 11, FileMaker Pro 11, Monarch Pro 5, ExtremeZ-IP, FTP, Dantz Retrospect, Veritas Backup Exec, Veeam Backup 5, Sophos Antivirus, Norton Anti-Virus Corporate, Norton GHOST.<br/><br/>Hardware: HP Compaq and IBM PC, Apple Macintosh Intel and PPC, HP3000, HP9000, IBM AS/400, Synology DS1812+ NAS, HP ProLiant DL380 Servers, Fortigate 60 and 200 Firewalls, Netopia Routers, Cisco 2611 Routers, NEC Electra Elite IPK 11 VOIP Phone Systems, HP Pro Curve 4000M and 2824 Switches, Apple Xserve G5, Sun Ultra 60 and Sparc 20, Sun StorEdge T3, Sun Fire V440, Lexmark, Okidata and HP Network Printers.<br/><br/>Operating Systems: HP UNIX, Windows 9x/NT/2000/XP/Vista/7, Windows Server 2000/2003/2008, Sun Solaris, Ubuntu Linux, Mac OS 7.6 - 10.10.x, Apple iOS 8.x, Android KitKat 4.4