Resumes
Resumes
![Tom Mcquinn Photo 1 Tom Mcquinn Photo 1](/img/not-found.png)
Tom Mcquinn
View pageLocation:
Sunnyvale, CA
Industry:
Telecommunications
Work:
The Solar Company Aug 2012 - Feb 2017
Customer Care and Inside Sales and Human Resources Manager
At&T 2004 - 2009
Customer Center Operations and Workforce Planning Manager
At&T 1994 - 2003
Workforce Management Center Staff Specialist
At&T 1988 - 1993
Call Center Supervisor, Business Services
Customer Care and Inside Sales and Human Resources Manager
At&T 2004 - 2009
Customer Center Operations and Workforce Planning Manager
At&T 1994 - 2003
Workforce Management Center Staff Specialist
At&T 1988 - 1993
Call Center Supervisor, Business Services
Education:
Uc Santa Barbara 1972 - 1975
University of California
University of California
Skills:
Management
Call Centers
Forecasting
Human Resources
Analysis
Team Building
Customer Service Management
Inside Sales Management
Coaching
Inspiring Teams
Internal and External Communications
Process Management
Executive Support
Leadership
Strategic Planning
Call Center Administration
Contact Center
Monitoring Performance
Positive Employee Relations
Multi Industry Experience
Labor Relations
Issue Resolution
Hiring
Microsoft Office
Workforce Management
Sales Operations
Problem Solving
Employee Development
Call Centers
Forecasting
Human Resources
Analysis
Team Building
Customer Service Management
Inside Sales Management
Coaching
Inspiring Teams
Internal and External Communications
Process Management
Executive Support
Leadership
Strategic Planning
Call Center Administration
Contact Center
Monitoring Performance
Positive Employee Relations
Multi Industry Experience
Labor Relations
Issue Resolution
Hiring
Microsoft Office
Workforce Management
Sales Operations
Problem Solving
Employee Development