Tien Hao Hsiung

2627 Oakland Dr, Sugar Land, TX 77479

Information Technology And Services

Salesforce
Director, Customer Success
Salesforce Aug 2016 - Jul 2018
Pmp, Mba, Senior Principal Success Manager
Salesforce Dec 1, 2015 - Jul 2016
Senior Principal Success Specialist
Salesforce Jun 2012 - Nov 2015
Principal Cloud Success Technologist
Salesforce Jul 2011 - Jun 2012
Principal Support Account Specialist

University of Houston 1996 - 1998
Master of Business Administration, Masters, Master of International Studies National Sun Yat - Sen University 1993 - 1995
Masters, Bachelors, Master of International Studies, Bachelor of Business Administration National Taipei University of Technology 1987 - 1992
Bachelors, Bachelor of Science, Engineering

Crm
Salesforce.com
Cloud Computing
Saas
Business Analysis
Customer Relationship Management
Software Project Management
Program Management
Project Management
Business Intelligence
Management
Integration
Business Process
Leadership
Professional Services
Business Process Improvement
Software As A Service
Analytics
Project Portfolio Management
Product Management
Force.com
Pmp
Databases
Enterprise Architecture
Sql
Process Improvement
Sdlc
Strategy
Solution Architecture
Sfdc
Agile Project Management
Siebel
Account Management
Requirements Analysis
Vendor Management
Requirements Gathering
Scrummaster
Software Development
Business Strategy
Social Media Integration
Technical Architecture
Scrum
It Strategy
Best Practices
Strategic Planning
Software
Product Development
Agile Methodologies

English
Mandarin

License 274073
License 000182243
License 2421052
License 1130933
License 796128
License 691613
License 555974
Project Management Institute, License 274073
Scrum Alliance, License 000182243
Salesforce, License 6491554
Salesforce, License 8675925
Salesforce, License 2421052
Salesforce, License 1130933
Salesforce, License 796128
Salesforce, License 691613
Salesforce, License 555974
License 6491554
License 8675925
Project Management Professional (Pmp)
Certified Scurmmaster
Salesforce Certified Platform App Builder
Salesforce.com Certified Marketing Cloud Email Specialist
Salesforce.com Certified Service Cloud Consultant
Salesforce.com Certified Sales Cloud Consultant
Salesforce.com Certified Force.com Developer
Salesforce.com Certified Advanced Administrator
Salesforce.com Certified Administrator