Rouldra D Thomas

Philadelphia, PA

Hospital & Health Care

Woods Services
Supervisor
Shanghai Dongfang Sharks Basketball Team May 2009 - Jan 2010
Professional Basketball Player
Big Oettinger Rockets Oct 2008 - May 2009
Professional Basketball Player
Sprint Oct 2006 - Sep 2007
Retail Sales Consultant
Pv Falcons Oct 2005 - Sep 2006
Professional Basketball Player

Lincoln Technical Institute - Hamden 2015 - 2016
Temple University 1998 - 2002

Educational Development
Team Building
Team Leadership
Independent Living
Personal Responsibility
Cross Functional Team Leadership
Mentoring
Youth Mentoring
Peer Mentoring
Youth Development
Long Term Customer Relationships
Client Relations
Client Services
Conflict Resolution
Financial Analysis
Analytical Reasoning
Customer Satisfaction
Quality Patient Care
Basketball
Account Resolution
Profit Maximization
Resource Management
Human Resources
Negotiation
Collaborative Problem Solving
Follow Through Skills
High Sense of Urgency
Delegation
Leadership Development
Operational Efficiency
Process Efficiency
Compassion
Empathy
Priority Management
Leadership
Customer Service
Microsoft Excel
Training
Powerpoint
Teamwork

Social Services
Children
Health

English

L.p.n. Expected May 2016

Woods Service

Apr 2010 to Present
Residential Counselor
SHANGHAI DONGFANG SHARKS Basketball Team

May 2009 to Jan 2010
Professional Basketball Player
BIG OETTINGER ROCKETS GOTHA Basketball Team
Gotha
Oct 2008 to May 2009
Professional Basketball Player
TUS LICHTERFELDE BERLIN Basketball Team
Berlin
Oct 2007 to Sep 2008
Professional Basketball Player
Sprint Nextel Store
Wyncote, PA
Oct 2006 to Sep 2007
Retail Consultant
PV FALCONS Basketball Team
Longford, Ireland
Oct 2005 to Sep 2006
Professional Basketball Player
NCO Financial Group
Horsham, PA
Jan 2005 to Sep 2005
Financial Consultant-Department of Education (DOE)
Daimler Chrysler Services
Horsham, PA
Mar 2004 to Dec 2004
Title Administrator Marketing Department
Verizon Wireless
Horsham, PA
Jan 2003 to Mar 2004
Retail Cunsultant

Temple University
Philadelphia, PA
2013
Bachelors Degree in Marketing, June 2013 in Buiness

Exhibit keen knowledge of customers and businesses with the willingness to make tough decisions required for long-term account resolution, customer satisfaction, and increased profits for the business. Excellent ability to communicate with children on any level and has a great way of gaining trust and respect from my peers. Long-established ability to be a team player on high performance teams and leverage resources to increase business results. Able to resolve customer issues, analyze customer needs, use excellent problem solving skills, use great negotiating skills, and perform outstanding account and client follow-up abilities.