Talitha Sarah Avila

Austin, TX

Outsourcing/Offshoring

Texas Department of State Health Services
Austin, TX
May 2012 to Dec 2012
Administrative Assistant II
Aditya Birla Minacs
Austin, TX
Mar 2010 to May 2012
Customer Assistance Representative
Austin Energy

Nov 2008 to Dec 2009
Administrative Assistant
Del Valle I.S.D

Aug 2005 to Sep 2008
Bilingual Substitute Teacher/ Office Assistant

Knowledgeable of office and administrative practices.Ability to learn agency policies, procedures, and practices. Exceptional verbal and communication skills. Skilled at establishing and maintaining productive working relationships, both internally and externally.Able to listen to clients, elicit, relate and evaluate information; and interpret terms.Able to multi-task in a fast paced environment, and identify problems and plan corrective actions. Excellent customer service experience, along with providing and handling confidential information and documents.Able to prepare and submit reports also set up, track and maintain internal record keeping systems.Able to understand new information effectively and quickly. Able to prioritize and manage multiple responsibilities and meet deadlines. Also, operate office equipment such as computers, fax machines, copiers, printers, scanners, multi-line telephone, &10 key pad. Expert at computer programs such as: Microsoft Word, Excel, PowerPoint, & Outlook.