Position:
Manager, Operations at Pole To Win International
Location:
Hunt Valley, Maryland
Work:
Pole To Win International since Jan 2013
Manager, Operations
Pole To Win International - Hunt Valley Jan 2012 - Jan 2013
CS Manager
Concentrix Dec 2010 - Jan 2012
Asst Operations Manager
e4e Jul 2010 - Dec 2010
Team Leader - Operations
Intelenet Global Services Sep 2008 - Dec 2009
Sr CSR
Education:
Kamala Subramaniam Matriculation Hr Sec School 1999 - 2000
Biology, Chemistry and Physics, Science
Skills:
BPO
Operations Management
Transition Management
Performance Management
Process Improvement
CRM
Call Center
Training
Team Management
Management
Six Sigma
Outsourcing
Forecasting
Quality Assurance
Coaching
Service Delivery
Project Planning
Program Management
Business Development
Call Centers
Vendor Management
Troubleshooting
Project Management
MIS
Teamwork
Technical Support
Leadership
Employee Engagement
Software Documentation
Business Process Improvement
Business Analysis
Interests:
Lean management
