Resumes
Resumes
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Deposit Operations
View pageLocation:
16201 west 131St Ter, Olathe, KS 66062
Industry:
Financial Services
Work:
West Elm A William Sonoma Company Aug 2014 - May 2015
Warehouse and Stocker and Sales Support
Synchrony Financial Aug 2014 - May 2015
Deposit Operations
At&T Oct 1994 - Jun 2014
Customer Service Professional and National Web Center
Target Nov 2004 - Aug 2007
Guest Services and Cashier
Dillards Dept Store Jun 1992 - Jul 1994
Mens Furnishings Sales Associate
Warehouse and Stocker and Sales Support
Synchrony Financial Aug 2014 - May 2015
Deposit Operations
At&T Oct 1994 - Jun 2014
Customer Service Professional and National Web Center
Target Nov 2004 - Aug 2007
Guest Services and Cashier
Dillards Dept Store Jun 1992 - Jul 1994
Mens Furnishings Sales Associate
Education:
Friends University 2000 - 2001
Masters, Management, Information Systems Friends University 1998 - 2000
Bachelors, Leadership, Management, Human Resources Management Friends University 1999
Bachelors, Human Resources Johnson County Community College 1991 - 1992
Gia (Gemological Institute of America) 1988 - 1991
Midwestern State University 1980 - 1983
Masters, Management, Information Systems Friends University 1998 - 2000
Bachelors, Leadership, Management, Human Resources Management Friends University 1999
Bachelors, Human Resources Johnson County Community College 1991 - 1992
Gia (Gemological Institute of America) 1988 - 1991
Midwestern State University 1980 - 1983
Skills:
Customer Service
Microsoft Office
Call Centers
Customer Experience
Workforce Management
Customer Retention
Telecommunications
Vendor Management
Technical Support
Troubleshooting
Service Delivery
Process Improvement
Team Leadership
Contact Centers
Telephony
Training
Access
Telemarketing
Telephone Skills
Cross Functional Team Leadership
Leadership
Voip
Management
Direct Sales
Account Management
Customer Engagement
Metrics
Team Building
Team Management
Employee Training
Performance Management
Project Management
Customer Support
Outlook
Crm
Inventory Management
Coaching
Call Center Development
Sharepoint
Windows
Ivr
Leadership Development
Customer Service Management
Inbound Marketing
Call Routing
Microsoft Word
Microsoft Excel
Networking
Negotiation
Powerpoint
Microsoft Office
Call Centers
Customer Experience
Workforce Management
Customer Retention
Telecommunications
Vendor Management
Technical Support
Troubleshooting
Service Delivery
Process Improvement
Team Leadership
Contact Centers
Telephony
Training
Access
Telemarketing
Telephone Skills
Cross Functional Team Leadership
Leadership
Voip
Management
Direct Sales
Account Management
Customer Engagement
Metrics
Team Building
Team Management
Employee Training
Performance Management
Project Management
Customer Support
Outlook
Crm
Inventory Management
Coaching
Call Center Development
Sharepoint
Windows
Ivr
Leadership Development
Customer Service Management
Inbound Marketing
Call Routing
Microsoft Word
Microsoft Excel
Networking
Negotiation
Powerpoint
Languages:
English
Certifications:
Microsoft
Office User Master 2007
Office User Master 2007
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Steve Eagan
View pageLocation:
Kansas City, MO
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Steve Eagan
View page
Steve Eagan
View page