Resumes
Resumes
Call Center Supervisor
View pageLocation:
Stockton, CA
Industry:
Hospital & Health Care
Work:
Kaiser Permanente
Call Center Supervisor
Blue Shield of California May 2014 - Mar 2016
Customer Service Manager
Blue Shield of California May 2005 - May 2014
Customer Experience Supervisor
Blue Shield of California May 2003 - May 2005
Calpers Claims Supervisor
Blue Shield of California May 1996 - May 2003
Lead Customer Service Representative
Call Center Supervisor
Blue Shield of California May 2014 - Mar 2016
Customer Service Manager
Blue Shield of California May 2005 - May 2014
Customer Experience Supervisor
Blue Shield of California May 2003 - May 2005
Calpers Claims Supervisor
Blue Shield of California May 1996 - May 2003
Lead Customer Service Representative
Education:
Modesto Junior College 1993 - 1995
Skills:
Team Building
Business Process Improvement
Leadership
Customer Service
Management
Process Improvement
Health Insurance
Insurance
Training
Vendor Management
Strategic Planning
Cross Functional Team Leadership
Microsoft Office
Healthcare
Medicare
Hipaa
Call Centers
Project Management
Change Management
Customer Experience
Software Documentation
Business Process Improvement
Leadership
Customer Service
Management
Process Improvement
Health Insurance
Insurance
Training
Vendor Management
Strategic Planning
Cross Functional Team Leadership
Microsoft Office
Healthcare
Medicare
Hipaa
Call Centers
Project Management
Change Management
Customer Experience
Software Documentation