Siddhartha Sharad

Solutions Executive, Financial Services at IBM Global Process Services

Greater Chicago Area

Information Technology and Services

IBM Global Process Services - Greater Chicago Area since Oct 2011
Solutions Executive, Financial Services
IBM Global Process Services Nov 2008 - Oct 2011
Global CRM Solutions Lead
IBM Dec 2006 - Nov 2008
BPO Commercial Negotiations
Capital One Mar 2006 - Dec 2006
Supplier Relationship Manager
IBM Jan 2005 - Feb 2006
Manager Transitions

Indian Institute of Management, Calcutta
MBA, Finance, Strategy and Systems Indian Institute of Technology, Bombay
B Tech, Electrical

Solution Selling
Contract Negotiation
Business Solutions Development
Retail and Commercial Banking Operations
Pricing Strategy
Business Case Design
Proposal Leadership
Deal-making
Cross-functional Team Leadership
Outsourcing
Process Transitioning
Strategic Financial Planning
P&L Financial Management
Vendor Management
Smarter Commerce
Payments
Treasury Operations
Cash Management Operations
Operations Management

• Global Outstanding Innovation Award 2010. Received for conceptualization and set up of an analytics tool, process and people capability that has significantly transformed the CRM practice across the globe. • LEADERSHIP EXCELLENCE – BEST MANAGER AWARD (December 2004): Voted as the best manager amongst all enabling functions for exemplary performance, teamwork and leadership. • LEADERSHIP EXCELLENCE AWARD (September 2004): For conducting an exhaustive business model analysis and providing direction towards the end operating model for the integrated IBM Daksh entity. • LEADERSHIP EXCELLENCE AWARD (December 2003): For exemplary teamwork with the worldwide sales teams for solutioning customer proposals that helped the teams win deals.

8150 Leesburg Pike, Vienna, VA 22182

Information Technology And Services

IBM Global Process Services - Greater Chicago Area since Oct 2011
Solutions Executive, Financial Services
IBM Global Process Services Nov 2008 - Oct 2011
Global CRM Solutions Lead
IBM Dec 2006 - Nov 2008
BPO Commercial Negotiations
Capital One Mar 2006 - Dec 2006
Supplier Relationship Manager
IBM Jan 2005 - Feb 2006
Manager Transitions

Indian Institute of Management, Calcutta
MBA, Finance, Strategy and Systems Indian Institute of Technology, Bombay
B Tech, Electrical

Cross Functional Team Leadership
Contract Negotiation
Vendor Management
Business Transformation
Transition Management
Strategic Financial Planning
Operations Management
Business Process Improvement
Business Case Design
Customer Service Transformation
Banking Back Office Optimization
Product Management
Credit Cards
Commercial Lending
Payment Solutions
Business Process Outsourcing
Client Relationship Management
Program Management
Offerings Development
Technical Solution Design
Acquisition Integration
Outsourcing Strategy
Adm Managed Services
Change Management
Process Automation
Business Process Design
Order To Cash
Organizational Design

Electronics
Politics
Environment
Reading
Science and Technology
Sports

English
Hindi

Certified Treasury Professional
Certified Treasury Professional (Ctp)