Shawn M Heydorn

Omaha, NE

Information Technology And Services

Lozier Corporation
Senior Client Support Specialist
Ardent Mills Dec 2018 - Jul 2019
Workstation Engineer, Client Engineering
Convergys Mar 2013 - Aug 2018
Senior Support Technician, It Operations
Convergys Mar 2013 - Feb 2015
Network Services Technician Iv
Treat America Food Services Aug 2011 - Mar 2013
Regional It Professional Ii

Troubleshooting
Software Documentation
Active Directory
Technical Support
Customer Service
Team Leadership
Networking
Servers
It Operations
Computer Hardware
Information Technology
Microsoft Office
Management
Routers
Switches
Windows 7
Sharepoint
Training
Help Desk Support
Software Installation
Program Management
Time Management
Testing
System Administration
Security
Process Improvement
Itil
Windows Server
Call Centers
Windows
Integration
Printers
It Service Management
Data Center
Dns
Change Management
Network Administration
Dhcp
Hardware
Microsoft Exchange
Business Process
Visio
Hospitality
Contact Centers
Laptops
Citrix
Hotels
Vmware
Access