Shad Michael Garver

1055 west Princeton Pl, Englewood, CO 80110

Financial Services

OppenheimerFunds - Englewood, CO Nov 2011 - Mar 2012
Training Guideline Coordinator
OppenheimerFunds Nov 2009 - Dec 2011
Certified Scrum Master / Project Manager
OppenheimerFunds Jul 2007 - Nov 2009
Agile Business Analyst
OppenheimerFunds Aug 2005 - Jul 2007
Supervisor - Transfer Agent
OppenheimerFunds Nov 2002 - Aug 2005
Retirement Account Service Representative

University of Colorado at Denver 1997 - 1999
BA, Psychology Colorado State University 1993 - 1997
Englewood High School 1989 - 1993

Innovation
Process Improvement
Customer Satisfaction
Research
Change Management
Internal Communications
Business Analysis
Project Coordination
Employee Relations
Conflict Resolution
Problem Solving
Strategic Planning
Quality Assurance
Disaster Recovery
Supervisory Skills
Mutual Funds
Retirement
Iras
Financial Services
Requirements Gathering
Agile Methodologies
Business Intelligence
Vendor Management
Program Management
Project Management
Risk Management
Visio
Analysis
Sharepoint
Scrum
Software Documentation
Business Process Improvement
Call Centers
Team Leadership
Technical Writing
Project Portfolio Management

American Sign Language

OppenheimerFunds Inc
Denver, CO
Nov 2002 to Mar 2012
Training Guideline Coordinator
OppenheimerFunds Inc

Nov 2009 to Dec 2011
Project Manager
OppenheimerFunds Inc

Jul 2007 to Nov 2009
Agile Business Analyst
OppenheimerFunds Inc

Aug 2005 to Jul 2007
Supervisor - Transfer Agent
OppenheimerFunds Inc

Nov 2002 to Aug 2005
Specialized Retirement Account Service Representative
Tattered Cover Bookstore
Denver, CO
Aug 2000 to Nov 2002
Book Seller
Towers Perrin
Denver, CO
Jul 1998 to Jun 2000
Pension Benefit Specialist
Merrill Lynch
Englewood, CO
Sep 1995 to Jun 1998
Legal Account Service Representative

University of Colorado at Denver
Denver, CO
1997 to 1999
Bachelor of Arts in Psychology