Work:
JP Morgan Chase & Co since Oct 2011
Customer Care Supervisor
SOLIX, Inc Jan 2001 - Nov 2011
Data Reviewer
Verizon Business Jan 2001 - Jul 2009
Service Manager
Verizon Business Jan 2007 - Feb 2009
Service Manager
Verizon Communications Mar 2004 - Dec 2006
Coordinator Business Sales Support
Education:
City University of New York-Brooklyn College
Skills:
Service Delivery
Telecommunications
Vendor Management
Process Management
Call Center
Research
Account Management
Analysis
Crm
Call Centers
Customer Satisfaction
Customer Service
Government
Leadership
Management
Process Improvement
Program Management
Project Management
Project Planning
Quality Assurance
Sdlc
Sales
Troubleshooting
Business Process Improvement
Public Speaking
Interests:
Rhema Photoevents
The Joani Voyce Morning Show
Empowering Parents
Husband and Wife For Life
Llc
Fans of Medina Temple #19
Inc
Community
Arts and Entertainment
Educate Finance
Iron Lungz Cc
Vonvon
Roberts
Health/Beauty
Mastering Marriage
Beauty
Charity Organization
Covington
Trentonsigmas
My Brother's Keeper Youth Services
Pik Nik Bbq
Johnson Management
Performance Art
First Baptist Church/Bronxville
Puros By Jb
Marriage
Gatson
Relationships
Blackmarriagematters
Tully Garrett Photography
Engaged Marriage
Mu Delta and Theta Kappa 35Th Anniversary
Buchanan Fan Page
The Southern Belle Cooks
Portraits By Paul
Mental Health Service
Organization
Lawyer and Law Firm
Katrina Walker
Most Worshipful Prince Hall Gl New York
Brooklyn Sigmas
Marriagetoday
Atk Financial Consulting
Medical and Health
Nametests
Just For Fun
Barbecue Restaurant
Wedding Planning Service
Personal Website
Blake Mini Library
Movie
Etap Creations
Kenneth J
Groove Entertainment
Motivational Speaker
Farrah Gray
Jewelry/Watches
43 Phoes
Phoenix Courier Express Service
Clothing (Brand)
Eternal Crescent Media
Entrepreneur
Zamora Temple #73
Crispus Attucks Lodge #60
Real Man Quotes
Aurora Korner
Love
Funeral Service and Cemetery
News and Media Website
Blogger
Luxury Romance Concierge
Producer
Stradford Funeral Home
Campaign To Reelect Daniel B
Sportswear Store
Harlem Ques
Marriage Therapist
Performing Arts
Great Marriage Tips and Advice
Tv Show
Guy Stuff Counseling and Coaching
Al Muqit Court
Inc Pi Gamma Sigma Chapter
Company
Heart on Break
Consulting Agency
Deep Undercover
Bro
135
Queezie
The Good Shepherd
The Law Office of Richard A
Religious Organization
Bluberry the Clown
Stork's Nest of the Bronx
Vision 2 Purpose
Magnus Court
Book
Phi Beta Sigma Fraternity
Com English
Esq
Relationship Rewind
Team Jcs
K&R Catering
Black and Married With Kids
Assorted Flavors
Silver Queen Chapter No
Zeta Phi Beta Sorority
Friends of Zphib Sorority
Public and Government Service
Mike Freeman Ministries
Big Girl Swag on Point
Cargo and Freight Company
Bar
Actor Myron J
Society and Culture Website
Caterer
Photographer
New Haven Street Outreach Worker Program
Cosmetic and Personal Care
Tj's Korner
Tobacco Company
Cause
Middle School
Shades of Jazz Sojazz
Dear Daughter Book
Cricket Club Nj
Education Website
Anwar Temple #219
Coach Gustus
Author Nanette M
Vfw Camptown Post 1941
Sandstorm Productions
Nonprofit Organization
Business Consultant
Zamora Court No
Website
Omega Delta Zeta Chapter Friendswood
Product/Service
Artist
Local Business
Jpierce Wellness
Fierce Marriage
199 Doi
Roho
Non Governmental Organization (Ngo)
Professional Service
True Blue Sound Associates Inc
Divinity Clergy Wear
N1Dp
Relationships Uncovered
Undefined Designs
Radio Station
Community Organization
Man Wife and Dog Blog
Public Figure
Omega Delta Zeta
Supreme Dj Unit Sdu
Sorority and Fraternity
Norfleet
Cetelia Bullard
Centennial Academy
Fans of Arabic Court No
Madison Hats
Media/News Company
Fountain Risk Management
Alpha Alpha Omega Zeta Chapter
Insurance Broker
