Scott M Gadolin

4967 Turtle Smt northeast, Marietta, GA 30066

Telecommunications

Att
Principal - Network Design Engineer, Pmp
Att Jun 2004 - Sep 2010
Senior Quality and M and P Manager
Att Oct 2000 - Jun 2004
Service Performance Manager
Inacom Corporation Feb 2000 - Oct 2000
Call Center Manager
Knowledge Solutions Group North America Llc (Ksgna) Sep 1997 - Feb 2000
Technical Analyst Ii

Process Improvement
Management
Telecommunications
Call Center
Vendor Management
Project Management
Outsourcing
Call Centers
Troubleshooting
Software Documentation
Quality Assurance
Customer Satisfaction
Business Analysis
Leadership
Requirements Analysis
Team Leadership
Six Sigma
Cross Functional Team Leadership
Business Process Improvement
Customer Experience
Pmp
Business Process
Wireless
Integration
Testing
Team Building
Training
Networking
Data Center
Enterprise Software
Customer Service
Technical Support
Change Management
Voip
Databases
Visio
Project Planning
Sharepoint
Team Management
It Management
Pmo
Coaching
Cloud Computing
It Strategy
Windows
Project Portfolio Management
Product Management
Contract Management
Recruiting
Agile Methodologies

Football
Aerobics
Collecting Antiques
Horses
Exercise
Sweepstakes
Home Improvement
Shooting
Reading
Gourmet Cooking
Sports
The Arts
Hockey
Golf
Watching Hockey
Fishing
Home Decoration
Health
Watching Sports
Photograph
Cooking
Cruises
Outdoors
Sewing
Electronics
Baseball
Crafts
Fitness
Music
Camping
Movies
Collecting
Medicine
Diet
Automobiles
Cats
Walking
Woodwork
Travel
Wine
Career
Watching Baseball
Investing
Traveling
Television
Smoking
Self Improvement
Tennis
Watching Football

Design Thinking: Understanding the Process
Ux Foundations: Research
Design Thinking: Implementing the Process
Learning Design Thinking: Lead Change In Your Organization
Ux Research Methods: Interviewing
Business Analysis Foundations: Fundamentals (2014)
Business Analysis Foundations: Competencies
Agile Requirements Foundations