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Sami J Qutub

from Millstone Township, NJ
Age ~62
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Also known as:
Sami Joseph Qutub, Sam J Qutub, Sharon M Qutub, Sharonn Qutub, Kalli Qutub, Kristen Qutub
Phone and address:
126 Paint Island Spring Rd, Millstone Township, NJ 08510
(732) 294-9037
Related to:
Justin R Hering, 26Sharon M Qutub, 62Kristen M Qutub, 35Paige E Hering, 29Jo A Hering, 59Robert J Hering, 62Kyle A Ondy, 35Annie V Qutub, 90Joseph Y Qutub, 99Kalli A Qutub, 31
Connected to:
Dennis A Quy, 75Kimberly D Quy, 58Roger J Quy, 74Thuy T Quy, 40Van T Quy, 52Gia L Quyen, 79Nikki L Quynn, 55Megan E Qvale, 45Kenzie A Qvarford, 34Ervin Qyra, 38

Sami Qutub Phones & Addresses

  • 126 Paint Island Spring Rd, Clarksburg, NJ 08510 (732) 294-9037 (609) 294-9037
  • Millstone Township, NJ
  • Brick, NJ
  • Freehold, NJ
  • Fanwood, NJ
  • Lakewood, NJ

Skills

System Testing • Development • OAM

Industries

Telecommunications

Resumes

Resumes

Sami Qutub Photo 1

Sami Qutub

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Location:
Middletown, New Jersey
Industry:
Telecommunications
Skills:
System Testing
Development
OAM

Publications

Us Patents

Fault Recovery In Concurrent Queue Management Systems

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US Patent:
7770061, Aug 3, 2010
Filed:
Jun 2, 2005
Appl. No.:
11/143809
Inventors:
Sami Qutub - Freehold NJ, US
Rafal Sitkowski - Old Bridge NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
G06F 11/00
G06F 11/34
US Classification:
714 9, 370229, 370235, 370412
Abstract:
A method for fault tolerance and fault recovery in multiprocessor systems that concurrently manage queues is disclosed. The illustrative embodiment comprises a plurality of servers, a queue of jobs to be assigned to the servers, and two queue managers—a primary unit and a secondary unit—such that the secondary fills in for the primary unit while the primary unit is down. The illustrative embodiment provides for smooth transitions from the normal state into the failure state and back into the normal state without losing jobs or violating the queue discipline of the system.

Methods And Apparatus For Allocating Resources In A Distributed Environment

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US Patent:
7818010, Oct 19, 2010
Filed:
May 31, 2005
Appl. No.:
11/141365
Inventors:
Peter J. Matteo - Eatontown NJ, US
Sami Qutub - Millstone NJ, US
Rafal Sitkowski - Old Bridge NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04W 72/00
US Classification:
455450, 37911205, 37911407, 37922107, 37926505, 37039541, 370477
Abstract:
Methods and apparatus are provided for allocating resources in a distributed environment. The disclosed resource allocation techniques make resource allocation decisions when resources become available. A resource becomes available when the resource completes its previous work or becomes activated. Once it is determined that a resource has become available, the available resource is assigned to an appropriate request. The requests may be stored, for example, in a queue of requests. The available resource may be assigned to an appropriate request based on one or more predefined criteria, such as to service a request associated with a service class having the “greatest need. ” The resources may be, for example, a plurality of call agents that are associated with a call center.

Methods And Apparatus For Allocating A Resource To Enqueued Requests Using Predicted Wait Time Based On Prior Resource Contribution

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US Patent:
7860234, Dec 28, 2010
Filed:
Nov 30, 2005
Appl. No.:
11/291103
Inventors:
Balaji Patakula - Parlin NJ, US
Sami Qutub - Freehold NJ, US
Rafal Sitkowski - Old Bridge NJ, US
David Sokoler - Colts Neck NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04M 3/00
US Classification:
37926606, 37920703, 37926501, 37926502, 37926509, 37926601
Abstract:
Methods and apparatus are provided for allocating a resource to enqueued requests using a predicted wait time that is based on a prior contribution of the resource to service the requests in a particular queue. A resource is allocated to one of a plurality of requests. Each request is stored in at least one of a plurality of queues, each having a predicted wait time. Once it is determined that the resource has become available, the predicted wait times of the queues are updated based on a prior contribution of the resource to the queues; a performance level of each of the queues relative to one or more service level targets; and the resource is assigned, in response to the determination, to the request based on the evaluation. The service level targets can include one or more thresholds for the predicted wait time. The predicted wait time is based on a prior contribution of the resource to servicing one or more of the queues.

Fault Recovery In Concurrent Queue Management Systems

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US Patent:
7925921, Apr 12, 2011
Filed:
May 20, 2010
Appl. No.:
12/783700
Inventors:
Sami Qutub - Freehold NJ, US
Rafal Sitkowski - Old Bridge NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
G06F 11/00
G06F 11/30
US Classification:
714 9, 714 10, 714 13, 370229, 370230
Abstract:
A method for fault tolerance and fault recovery in multiprocessor systems that concurrently manage queues is disclosed. The illustrative embodiment comprises a plurality of servers, a queue of jobs to be assigned to the servers, and two queue managers—a primary unit and a secondary unit—such that the secondary fills in for the primary unit while the primary unit is down. The illustrative embodiment provides for smooth transitions from the normal state into the failure state and back into the normal state without losing jobs or violating the queue discipline of the system.

Methods And Apparatus For Dynamically Reallocating A Preferred Request To One Or More Generic Queues

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US Patent:
8036372, Oct 11, 2011
Filed:
Nov 30, 2005
Appl. No.:
11/291105
Inventors:
Balaji Patakula - Parlin NJ, US
Sami Qutub - Freehold NJ, US
Rafal Sitkowski - Old Bridge NJ, US
David Sokoler - Colts Neck NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04M 3/00
US Classification:
37926601, 37926511, 37926512, 37926514, 37926603, 37926606
Abstract:
Methods and apparatus are provided for dynamically reallocating a preferred request in one or more specific queues to one or more generic queues. A preferred request in a specific queue can be reallocated to another queue. A specific queue is monitored to determine if a service level target will be satisfied. Thereafter, the preferred request is dynamically reallocated to another queue if the service level target will not be satisfied. The specific queue may be one of a plurality of queues, each having an assigned service level target. A performance level of the specific queue can be evaluated relative to the service level target. For example, the service level target can be a predicted wait time.

Automated Workflow Method For Assigning Work Items To Resources

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US Patent:
20030152212, Aug 14, 2003
Filed:
Feb 5, 2003
Appl. No.:
10/358640
Inventors:
Didina Burok - Matawan NJ, US
Andrew Flockhart - Thornton CO, US
James Landwehr - Summit NJ, US
Colin Mallows - Flemington NJ, US
Sami Qutub - Freehold NJ, US
Rafal Sitkowski - Lakewood NJ, US
Leta Herman - Belchertown MA, US
Peter Matteo - Eatontown NJ, US
Larry Roybal - Westminster CO, US
Robert Steiner - Broomfield CO, US
Wen-Hua Ju - Monmouth Junction NJ, US
Gail Levenelm - Brielle NJ, US
International Classification:
H04M003/00
H04M005/00
US Classification:
379/265020
Abstract:
An automated method for servicing a plurality of work items within committed times. A workflow including two or more work activities is assigned for each of the plurality of work items and a commitment is assigned either to each workflow or to each work item in each workflow. Queued work items are automatically assigned to a next available agent based on an activity state. A short-term predictor provides early detection of work items that are at risk of failing to meet their commitments. A long-term predictor detects backlogs of work items where excessive delays in queue are likely to put work items at risk of failing to meet their commitments. An activity's state can also cause additional reserve and backup agents to be assigned to it, to service work items from its queue before their commitments are missed.

Methods And Apparatus For Dynamically Adjusting Resource Configuration In A Resource Allocation System

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US Patent:
20070121897, May 31, 2007
Filed:
Nov 30, 2005
Appl. No.:
11/291106
Inventors:
Balaji Patakula - Parlin NJ, US
Sami Qutub - Freehold NJ, US
Rafal Sitkowski - Old Bridge NJ, US
David Sokoler - Colts Neck NJ, US
International Classification:
H04M 3/00
H04M 5/00
US Classification:
379265050
Abstract:
Methods and apparatus are provided for dynamically adjusting the configuration of one or more resources in a resource allocation system. One or more capabilities of a resource managed by a resource allocation system can be dynamically updated. Once it is determined that the resource has become available, the resource can be assigned, in response to the determination, to the request based on the one or more updated capabilities. The capability updates can be received, for example, from an external system or can be based on one or more rules that are triggered based on predefined conditions.

Methods And Apparatus For Allocating Resources To Requests Enqueued In Specific And Non-Specific Queues

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US Patent:
20070121898, May 31, 2007
Filed:
Nov 30, 2005
Appl. No.:
11/291107
Inventors:
Balaji Patakula - Parlin NJ, US
Sami Qutub - Freehold NJ, US
Rafal Sitkowski - Old Bridge NJ, US
David Sokoler - Colts Neck NJ, US
International Classification:
H04M 3/00
H04M 5/00
US Classification:
379265050
Abstract:
Methods and apparatus are provided for allocating resources to requests enqueued in a plurality of specific and non-specific queues. A resource is allocated to one of a plurality of requests. Each request is stored in at least one of a plurality of queues including at least one specific queue and at least one non-specific queue, each having an assigned service level target. Once it is determined that the resource has become available, a performance level of each of the specific and non-specific queues is evaluated relative to the service level targets; and the resource is assigned, in response to the determination, to the request based on the evaluation. Service level targets and predictive allocation techniques are applied to specific queues.
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Sami J Qutub from Millstone Township, NJ, age ~62 Get Report