Resumes
Resumes
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Vice President And Manager - Service Delivery And Relationship Management
View pageLocation:
St, Louis, MO
Industry:
Outsourcing/Offshoring
Work:
Wells Fargo Advisors
Vice President and Manager - Service Delivery and Relationship Management
Wells Fargo Advisors Mar 2013 - May 2013
Vice President - Service Delivery and Relationship Management
Wells Fargo Advisors Apr 2011 - Mar 2013
Assistant Vice President - Service Delivery and Relationship Management
Express Scripts Apr 2008 - Jul 2011
Senior Manager of Vendor Operations
Sitel Apr 2007 - Oct 2007
Director of Account Operations
Vice President and Manager - Service Delivery and Relationship Management
Wells Fargo Advisors Mar 2013 - May 2013
Vice President - Service Delivery and Relationship Management
Wells Fargo Advisors Apr 2011 - Mar 2013
Assistant Vice President - Service Delivery and Relationship Management
Express Scripts Apr 2008 - Jul 2011
Senior Manager of Vendor Operations
Sitel Apr 2007 - Oct 2007
Director of Account Operations
Education:
Truman State University 1994 - 1998
Mccluer North High School 1990 - 1994
Truman State University
Bachelors, Bachelor of Science, Biology
Mccluer North High School 1990 - 1994
Truman State University
Bachelors, Bachelor of Science, Biology
Skills:
Strategy
Crm
Call Center
Process Improvement
Customer Satisfaction
Training
Management
Business Analysis
Sales
E Commerce
Leadership
Customer Experience
Outsourcing
Service Delivery
Team Building
Customer Service
Vendor Management
Coaching
Analysis
Sdlc
Relationship Management
Insurance
Direct Marketing
Risk Management
Performance Management
Account Management
Visio
Disaster Recovery
Budgets
Bpo
Business Process
Crm
Call Center
Process Improvement
Customer Satisfaction
Training
Management
Business Analysis
Sales
E Commerce
Leadership
Customer Experience
Outsourcing
Service Delivery
Team Building
Customer Service
Vendor Management
Coaching
Analysis
Sdlc
Relationship Management
Insurance
Direct Marketing
Risk Management
Performance Management
Account Management
Visio
Disaster Recovery
Budgets
Bpo
Business Process