Ryan A Irby

1631 east Flint St, Chandler, AZ 85225

Information Technology And Services

Concentrix May 2016 - May 2018
Manager, It Service Delivery
Concentrix May 2017 - Oct 2017
Acting Regional Manager, North America, It Service Delivery
Concentrix Jul 2014 - May 2016
Help Desk Coordinator Ii
Career Connections, Inc. Jul 2013 - Jul 2014
It Analyst and Deskside Support
Manpowergroup Jul 2012 - Jul 2013
On-Site Supervisor

Technical Support
Service Delivery
Active Directory
Vendor Management
Troubleshooting
Customer Experience
Performance Management
Contact Centers
Avaya
Data Center
Soft Skills
Enterprise Networking
Server Administration
Ticketing Systems
Office 365
Voip
Vbscript
Vba
Network Administration
Network Security
It Hardware Support
Manage Client Relationships
Dns Management
Group Policy
Process Improvement
Windows Server
Microsoft Office
Voice Over Ip
People Management
Change Management
Hardware Installation
Leadership
Management
Computer Hardware
Servers
Team Leadership
Information Technology
Security
Networking
It Management
Project Management
Call Centers
Customer Service
Workforce Management
Customer Satisfaction
Call Center
Wireless Networking
Customer Support
Microsoft Excel
Office 2010
Purchase Orders
Invoice Processing
Avaya Technologies
Crm
Firewalls
Event Ticketing
Proxmox
Business Process Improvement
Avaya Products
Customer Relationship Management

Management
Children
New Technology
Economic Empowerment
Education
Environment
Science and Technology
Efficiency
Self Improvement
Human Rights

English