Ron J Anzelone

22201 County Rd, Liberty, MO

Information Technology And Services

Citigroup - Kansas City, Missouri since Jul 2008
VP, Service Quality and Optimization Senior Manager
Citigroup - Kansas City, Missouri Area May 2006 - Jul 2008
VP, Desktop Support Metro Manager
Citigroup - Kansas City, Missouri Area Oct 2004 - May 2006
VP, Central Region Infrastructure Manager
Citigroup Oct 2001 - Oct 2004
Kansas City IT Manager
Citigroup Mar 1997 - Jun 2001
AVP, Lead Analyst

Stevens Institute of Technology 2011 - 2013
Master of Science (MS), Management Information Systems, General Park University 2005 - 2007
BS, Information Systems Penn Valley Community College Kansas 1993 - 1995
Associate, Applied Science, Computer Information Systems; Networking and Computer Support

Itil
Business Process Improvement
Process Improvement
Service Delivery
Vendor Management
Business Analysis
Risk Management
Cross Functional Team Leadership
Management
It Operations
It Management
Incident Management
Project Management
Information Technology
Call Centers
Six Sigma
Leadership
Business Continuity
Program Management
It Service Management
Change Management
Software Documentation
Sdlc
Networking
Technical Support
Strategic Planning
Infrastructure
Project Portfolio Management
Troubleshooting
It Strategy
Business Process Re Engineering
Analysis
Active Directory
Process Engineering
Product Management
Call Center
Documentation
Business Strategy
Service Lifecycle Management
Technical Analysis
Data Center
Business Intelligence
Microsoft Technologies
It Business Strategy
It Infrastructure Operations
It Infrastructure Design
Application Lifecycle Management
Applications Development Management
Service Improvement
Product Lifecycle Management

Science and Technology

Chairmans Leadership Award
Citigroup
Highest level of recognition within Citi. Issued by CEO.
2 Citi Dazzle Award for Technology
Citi Technology

Itilv3 Foundation
Six Sigma Green Belt
Devops Foundations
Certified Safe 4 Agilist
License Exin030855
License 191386514640
License Gr797001326Ra
Centriq Technology/Exin, License Exin030855
Ssc/Aventa Business Solutions, License 191386514640
Devops Institute, License Gr797001326Ra

Kansas City, Missouri Area

Financial Services