Roman Loy Phones & Addresses
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15589 Lilac Dr, Eden Prairie, MN 55347 (612) 940-9456
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Minnetonka, MN
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Minneapolis, MN
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Hector, MN
Publications
Us Patents
System And Method For Ivr Development
View pageUS Patent:
20090041215, Feb 12, 2009
Filed:
Aug 9, 2007
Appl. No.:
11/891231
Inventors:
Michael Schmitt - Plymouth MN, US
Nicole Holte - Plymouth MN, US
Jeffrey Clement - Maple Grove MN, US
Matt Weyland - Crystal MN, US
Eric Pilhofer - Minnetonka MN, US
Roman Loy - Eden Prairie MN, US
Nicole Holte - Plymouth MN, US
Jeffrey Clement - Maple Grove MN, US
Matt Weyland - Crystal MN, US
Eric Pilhofer - Minnetonka MN, US
Roman Loy - Eden Prairie MN, US
International Classification:
H04M 1/64
G10L 13/00
G10L 13/00
US Classification:
379 8817, 379 8818, 704258, 704E13001
Abstract:
In one embodiment, a system and method is illustrated as including creating a visual script containing a component that includes at least one of a function component, a decisional component, a speak component, and a capture component, and converting the visual script to a computer script. Further, this system and method may include retrieving a computer script from a pre-populated database, the computer script containing at least one component and being formatted using a language including at least one of an IVR-XML and a character delimited flat file, and generating training data using the computer script, the training data formatted as a linear computer script.