Ralph W Segletes

Lansdale, PA

Information Technology And Services

Microsoft Nov 2015 - Jul 2017
Consumer Service Advisor and Device Captain
Hntb Nov 2015 - Jul 2017
Technical Support Representative
Us Department of Homeland Security Jul 2013 - Oct 2015
Transportation Security Officer
Ralph's Pc Repair 2006 - 2015
Senior Technician and Co Owner
Super Fresh Supermarket Sep 2007 - Dec 2013
Customer Service Representative and Assistant Fe Manager and Cashier

Montgomery County Community College 2009 - 2017
Associates Montgomery County Community College 2009 - 2014
Sedro Woolley Senior High School 2005 - 2009

Customer Service
Information Technology
Computer Hardware
Microsoft Office
Printer Support
Operating Systems
Customer Support
Routers
Management
Government
Strategic Planning
Research
Training
Security
Software Troubleshooting
Technical Support
Microsoft Word
Team Leadership
Teamwork
Self Learning
Computer Hardware Troubleshooting
Hardware Diagnostics
It Hardware Support
Customer Relationship Management
Customer Satisfaction
Team Building
Troubleshooting
Software Installation
Software Deployment
Active Directory Experience
Cisco Call Manager
Ticketing Software
Wireless Technologies
Mobile Technology
Technology Needs Analysis
Problem Solving
Windows
Windows 7
Windows 10
Communication

English

Microsoft Word 2013 Specialist

Philadelphia, PA

Non-Profit Organization Management

Philadelphia, PA

Department of Homeland Security

Jul 2013 to 2000
Transportation Security Officer
Superfresh
Philadelphia, PA
Sep 2007 to Dec 2012
Customer Service Representative

Montgomery County Community College
Blue Bell, PA
2013 to 2017
AS in Information Technology