Search

Paul Masarik Phones & Addresses

  • 6252 Stafford Dr, North Olmsted, OH 44070 (440) 777-4750
  • Lakewood, OH
  • Sherwood, MD
  • 2043 Wyandotte Ave, Lakewood, OH 44107

Work

Position: Production Occupations

Education

Degree: Associate degree or higher

Resumes

Resumes

Paul Masarik Photo 1

Business Owner

View page
Location:
6252 Stafford Dr, North Olmsted, OH 44070
Industry:
Financial Services
Work:
Masarik & Associates
Business Owner

National City Bank 2001 - Dec 11, 2016
Vice President

Pnc Apr 1, 2001 - Dec 11, 2016
Vice President and Business Technology Analyst

Society Bank 1969 - 2001
Vice President

The Key May 1969 - Jan 2000
Vice President
Education:
West Tech
Cuyahoga Community College
Skills:
Requirements Gathering
Process Improvement
Business Analysis
Enterprise Software
Sdlc
It Strategy
Vendor Management
Business Process Improvement
Business Intelligence
Requirements Analysis
Enterprise Architecture
Information Technology
Visio
Data Warehousing
Banking
Project Portfolio Management
Project Management
Pmp
Program Management
Disaster Recovery
It Management
Pmo
E Commerce
Outsourcing
Data Modeling
Risk Management
Integration
Software Project Management
Resource Management
Crm
It Service Management
Agile Project Management
Software Development
Change Management
Business Process
Solution Architecture
Agile Methodologies
Business Requirements
Software Documentation
Sharepoint
Business Process Re Engineering
Itil
Project Delivery
Business Process Design
Systems Analysis
Process Engineering
Sql
Governance
Customer Relationship Management
Consulting
Languages:
English
Paul Masarik Photo 2

Paul Masarik

View page
Location:
Cleveland, OH
Industry:
Banking
Work:
National City Bank
Ba
Education:
Cuyahoga Community College 1971 - 1973

Publications

Us Patents

Personal Computer Banking System And Method

View page
US Patent:
6760414, Jul 6, 2004
Filed:
Dec 10, 1997
Appl. No.:
08/988151
Inventors:
Patricia Schurko - Stow OH
Paul Masarik - North Olmsted OH
Donna Huddle - Kirtland OH
Assignee:
KeyCorp - Cleveland OH
International Classification:
H04M 1100
US Classification:
379 9312, 37926501, 37926502, 37926503, 37926504, 37926505, 37926506, 37926507, 37926508, 37926509, 3792651, 37926511, 37926512, 37926513, 37926602, 37926608, 705 36, 705 38, 705 35, 705 42, 235379
Abstract:
A personal computer banking system and method in which a personal computer is connected by a network service provider directly to a host computer system of a bank such that customer service requests can be processed automatically without need for intervention by customer service representatives. The system is capable of distinguishing between those customer service requests which are capable of automated fulfillment and those requests which require handling by a customer service representative. The system is integrated with the host computer system of the bank so that the remote banking customer can access other automated services of the bank. The method of the invention includes the steps of inputting a customer banking request from among a menu of banking requests at a remote personnel computer; transmitting the banking requests to a host computer over a network; receiving the request at the host computer; identifying the type of customer banking request received; automatic logging of the service request, comparing the received request to a stored table of request types, each of the request types having an attribute to indicate whether the request type is capable of being fulfilled by a customer service representative or by an automated system; and, depending upon the attribute, directing the request either to a queue for handling by a customer service representative or to a queue for processing by an automated system.
Paul E Masarik from North Olmsted, OH, age ~74 Get Report