Patrick M Ryan

CSS Corp

2011 to 2000
Vice President Business Development - Enterprise Technical Support (Multilingual - Global Solutions)
MINDTREE, LTD
Township of Warren, NJ
2008 to 2011
Senior Director - IMTS
PJR CONSULTING, LLC
Orange, CA
2005 to 2008
Direct Marketing, Contact Center Optimization and BPO Consultancy
SLASH SUPPORT
San Jose, CA
2004 to 2005
Regional Vice President
MICRODYNE OUTSOURCING, INC
Torrance, CA
2000 to 2004
Vice President, Sales & Marketing
MICRODYNE OUTSOURCING, INC
Torrance, CA
1998 to 2000
Vice President, Business Development
KEANE, INC
Kirkland, WA
1995 to 1997
National Sales and Marketing Manager

Help Desk Institute
2008 to 2009
Marketing Association
LOYOLA MARYMOUNT UNIVERSITY
Los Angeles, CA
Bachelor of Arts in Marketing & Communications

Enterprise Software, Training, Project Management, Telecommunications, Management, Program Management, Business Development, Leadership, Integration, Management Consulting, Software Industry, Knowledge Management, Call Center, E-commerce, Lead Generation, Customer Experience, Consumer Electronics, Cloud Computing, ITIL, Customer Satisfaction, Vendor Management, Business Process, Professional Services, Consultative Selling, Marketing Strategy, Contract Negotiation, Customer Retention, Start-ups, Team Management, Salesforce.com, Pre-sales, IT Service Management

PMI Portland Chapter

Mar 2014 to 2000
Sponsor Programs Manager (Volunteer)
PeaceHealth SW Medical Center
Vancouver, WA
Apr 2013 to Jul 2013
Deployment Technician
Robert Half Technology and Helene Wurlitzer Foundation

May 2012 to Apr 2013
Onsite Technical Support
ACS Xerox

Dec 2011 to Apr 2012
On site Desktop Support Technician
Connected Platforms
Portland, OR
May 2008 to Jan 2011
Network Technician
Tibetan Buddhist non-profit organization

Jan 2001 to Oct 2007
Information Services Director
DUCATS Pty Ltd

Nov 1999 to Jan 2001
Technical Consultant
BCA IT Ltd

May 1998 to Oct 1999
Computer Systems Engineer / Site Coordinator

University of Southern Queensland
2011
MBA in Information Systems
Queensland University of Technology
Brisbane QLD
Bachelor of Education
Victoria College
Diploma in Melbourne, Australia