Resumes
Resumes
Senior Enterprise Order Management
View pageLocation:
13400 Briari Holw, Austin, TX
Industry:
Telecommunications
Work:
Time Warner Cable - Austin, Texas Jan 2007 - Apr 2013
Commercial Voice Services Coordinator
Time Warner Cable - Austin, TX Dec 2004 - Jan 2007
Digital Phone Coordinator/Lead - Residential Accounts
Time Warner Cable - Chatsworth, CA and Austin, TX Sep 1998 - Dec 2004
Dispatcher
Commercial Voice Services Coordinator
Time Warner Cable - Austin, TX Dec 2004 - Jan 2007
Digital Phone Coordinator/Lead - Residential Accounts
Time Warner Cable - Chatsworth, CA and Austin, TX Sep 1998 - Dec 2004
Dispatcher
Education:
University of Southern California 1995 - 1996
East Los Angeles College 1993 - 1995
East Los Angeles College 1993 - 1995
Skills:
Telecommunications
Troubleshooting
Call Centers
Voip
Call Center
Wireless
Cable Television
Cable Modems
Dispatching
Salesforce.com
Neustar
Technical Support
10 Key
Customer Satisfaction
Customer Focused Service
Billing Systems
Teamwork
Team Oriented
Sales Operations
Telephony
Customer Experience
Cross Functional Team Leadership
Team Leadership
Management
Process Improvement
Customer Service
Team Building
Training
Customer Support
Microsoft Office
Account Management
Problem Solving
Leadership
Business Process Improvement
Troubleshooting
Call Centers
Voip
Call Center
Wireless
Cable Television
Cable Modems
Dispatching
Salesforce.com
Neustar
Technical Support
10 Key
Customer Satisfaction
Customer Focused Service
Billing Systems
Teamwork
Team Oriented
Sales Operations
Telephony
Customer Experience
Cross Functional Team Leadership
Team Leadership
Management
Process Improvement
Customer Service
Team Building
Training
Customer Support
Microsoft Office
Account Management
Problem Solving
Leadership
Business Process Improvement
Interests:
Cooking and Fantasy Football Enthusiast
Travel
Travel
Languages:
Spanish