Natalie M Decook

12897 Salem, Redford, MI 48239

Marketing And Advertising

Petsmart May 2010 - Apr 2012
Cashier
Marketing Associates May 2010 - Apr 2012
Customer Service Program Administrator

Schoolcraft College 2010 - 2012
Harrison High School 2001 - 2004
Schoolcraft College;;2010 – 2012;

Customer Service Program Administrator at Marketing Associates

Greater Detroit Area

Retail

Marketing Associates since Dec 2011
Customer Service Program Administrator
Petsmart Mar 2010 - Apr 2012
Cashier

Marketing Associates

Dec 2011 to 2000
Program Administrator
PetSmart
Livonia, MI
Apr 2010 to May 2012
Cashier, Pet Care, Returns Desk
Michael's Arts and Crafts
Farmington Hills, MI
Feb 2008 to Feb 2010
Front End Supervisor and Retail Associate
Home Depot
Novi, MI
Feb 2007 to Apr 2009
Pro Desk, Cashier, and Returns Desk
Einstein Bros Bagels
Farmington Hills, MI
Apr 2001 to Sep 2003
Customer Service and Food Prep

Schoolcraft College
Livonia, MI
2009 to 2010
Working toward Associate of Science in Veterinary Technology
Oakland Community College
Farmington Hills, MI
2004 to 2006
Worked toward Associate of Arts in Jewelry Design
Harrison High School
2004
High School Diploma

Experienced in MicroSoft Word, Excel, and Outlook. Greeted customers and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and ensure customer satisfaction. Worked with company systems such as Live Support and completed all assigned tasks, working overtime as needed. Handled cash, check, credit and automatic debit card transactions with 98% accuracy.