Resumes
Resumes
![Nancy Bernola Photo 1 Nancy Bernola Photo 1](/img/not-found.png)
Director Customer Care
View pageLocation:
Rochester, NY
Industry:
Insurance
Work:
Excellus Bcbs
Director Customer Care
Excellus Blue Cross Blue Shield
Director of Customer Service
Excellus Blue Cross Blue Shield
Manager of Compliance and Operations
Director Customer Care
Excellus Blue Cross Blue Shield
Director of Customer Service
Excellus Blue Cross Blue Shield
Manager of Compliance and Operations
Education:
Nazareth Academy
Monroe Community College
Associates, Associate of Arts, Business Administration, Management, Business Administration and Management
Monroe Community College
Associates, Associate of Arts, Business Administration, Management, Business Administration and Management
Skills:
Call Center
Customer Focused Service
Interpersonal Relationships
Team Building
Leadership
Interpersonal Skills
Strategic Planning
Business Planning
Personnel Management
Personal Development
Interviewing
Hiring
Team Motivation
Tactical Planning
Creative Problem Solving
Coaching
Mentoring
Communication
Presentation Skills
Organization Skills
Customer Focused Service
Interpersonal Relationships
Team Building
Leadership
Interpersonal Skills
Strategic Planning
Business Planning
Personnel Management
Personal Development
Interviewing
Hiring
Team Motivation
Tactical Planning
Creative Problem Solving
Coaching
Mentoring
Communication
Presentation Skills
Organization Skills
![Nancy Bernola Photo 2 Nancy Bernola Photo 2](/img/not-found.png)
Director, Customer Service
View pageLocation:
Rochester, NY
Industry:
Insurance
Work:
Excellus BCBS
Director
Excellus BCBS since Sep 2003
Director, Customer Service
Director
Excellus BCBS since Sep 2003
Director, Customer Service
Education:
State University of New York - System 1974 - 1975
Skills:
Technology
Customer Service
Insurance
Optimization
Customer Service
Insurance
Optimization