Resumes
Resumes
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Mt Lebanon High School
View pageLocation:
1621 Gulf Blvd, Clearwater, FL 33767
Industry:
Financial Services
Work:
Bic Graphic Usa Aug 2013 - Aug 2017
Director Customer Relations, North America
Otterbox Dec 2010 - May 2013
Director of Customer Service and Support
Corvest Mar 2009 - Jul 2010
Vice President of Customer Care
Standard Textile Sep 1998 - Nov 2008
Director of Customer Service
Entex Information Services 1995 - 1998
Assistant Regional Manager
Director Customer Relations, North America
Otterbox Dec 2010 - May 2013
Director of Customer Service and Support
Corvest Mar 2009 - Jul 2010
Vice President of Customer Care
Standard Textile Sep 1998 - Nov 2008
Director of Customer Service
Entex Information Services 1995 - 1998
Assistant Regional Manager
Education:
The University of Memphis 1986 - 1990
Bachelors, Bachelor of Business Administration, Marketing Mt Lebanon High School
Bachelors, Bachelor of Business Administration, Marketing Mt Lebanon High School
Skills:
Customer Service
Call Center
Customer Retention
Customer Experience
Process Improvement
Call Centers
Leadership
Cross Functional Team Leadership
Management
Sales Operations
Customer Satisfaction
Strategy
Operations Management
Outsourcing
Start Ups
Project Management
Sales
Strategic Planning
Account Management
Team Building
Customer Relationship Management
Business Development
Business To Business
Team Leadership
Change Management
People Management
Business Process Improvement
Call Center
Customer Retention
Customer Experience
Process Improvement
Call Centers
Leadership
Cross Functional Team Leadership
Management
Sales Operations
Customer Satisfaction
Strategy
Operations Management
Outsourcing
Start Ups
Project Management
Sales
Strategic Planning
Account Management
Team Building
Customer Relationship Management
Business Development
Business To Business
Team Leadership
Change Management
People Management
Business Process Improvement
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Monica Peremba Fort Collins, CO
View pageWork:
OtterBox
Fort Collins, CO
Dec 2010 to May 2013
Director of Customer Service and Support
Corvest
2009 to 2010
Vice President of Customer Care
Standard Textile Company
Cincinnati, OH
2002 to 2008
Director of Customer Service
Standard Textile Company
Jan 2000 to May 2002
Customer Service Manager
Standard Textile Company
Aug 1998 to Jan 2000
Customer Service Supervisor
Entex Information Services
1997 to 1998
Assistant Regional Manager
Entex Information Services
1996 to 1997
Area Manager
Entex Information Services
1995 to 1996
Customer Service Representative
Fort Collins, CO
Dec 2010 to May 2013
Director of Customer Service and Support
Corvest
2009 to 2010
Vice President of Customer Care
Standard Textile Company
Cincinnati, OH
2002 to 2008
Director of Customer Service
Standard Textile Company
Jan 2000 to May 2002
Customer Service Manager
Standard Textile Company
Aug 1998 to Jan 2000
Customer Service Supervisor
Entex Information Services
1997 to 1998
Assistant Regional Manager
Entex Information Services
1996 to 1997
Area Manager
Entex Information Services
1995 to 1996
Customer Service Representative