Michelle L Rivera

Cayuga Centers
Bronx, NY
Aug 2014 to Sep 2014
Director of Case Management
Cayuga Centers
Bronx, NY
May 2014 to Aug 2014
Clinician
The Coalition for Hispanic Family Services
Brooklyn, NY
Sep 2011 to Oct 2012
Case Planner
The Children's Village
Dobbs Ferry, NY
Nov 2009 to Aug 2011
MST Therapist
The Puerto Rican Family Institute
Bronx, NY
Jan 2009 to Sep 2009
Family Therapist (Intern)
The Puerto Rican Family Institute
Bronx, NY
Mar 2008 to Jun 2009
Case Planner
New York City Department of Health & Mental Hygiene
Bronx, NY
Jun 2004 to Dec 2007
Public Health Advisor

Mercy College
Dobbs Ferry, NY
2008 to 2010
MS in Marriage and Family Therapy
College of New Rochelle
Bronx, NY
2001 to 2005
BA in Psychology

Trauma Systems Therapy, Multi Systemic Therapy theory, Structural Family Therapy theory and recognition of patterns of interaction, Solution Focus Therapy. Techniques for improving family functioning and family counseling. Marital and parent counseling, family assessment and resilience-based model of family functioning. Team oriented individual with strong problem solving skills. Advanced writing skills-conscientious and thorough, with meticulous attention to detail. Ability to easily grasp complex situations; adapt and learn quickly. Passion for deadline-driven, high volume environment; comfortable working both independently and as integral member of a team. Strong interpersonal and organizational skills. Bilingual (English/Spanish) writing skills.

MinuteMen Limo Service

Nov 1996 to 2000
Sales Assistant

Eli Whitney Voc H.S
Brooklyn, NY
1989 to 1992
Business in Business/bookkeeping

SWEETBAY
Orlando, FL
2011 to 2012
Baker II
Panera Bread
Orlando, FL
2009 to 2011
Baker I
Publix
Orlando, FL
2000 to 2009
Apprentice Baker

Frank H. Morrell High School
Irvington, NJ
1988
Diploma

Japan Excellent Technology & System, Inc

Jan 2006 to Jan 2013
Production Operator
Japan Excellent Technology & System, Inc

2009 to 2009
production operator

ABA4U ( Applied Annalysis Behavior Services )

2010 to Present
Office Manager
Calvin Klein
Elizabeth, NJ
2009 to 2010
Sales Associate
Moda Furniture
Fairfield, NJ
2004 to 2005
Receptionist

(Bi-lingual) I have excellent oral and written English language skills in addition speak fluent Spanish , Ability to multi task in a fast paced environment, Good management and computer skills (Organization and maintenance of systems, document records, company emails, space management, etc.) , Experience with external recruitment ( holding interviews, and managing temps ), Knowledge of processing insurance claims ( obtain referrals, and collection of co-pays ), Self motivated with ability to effectively work on my own, Capable of working under pressure and meeting deadlines with quality work, Ensuring issues and complaints are dealt with appropriately, Proficiency using Microsoft tools namely word, excel, and power point

New York Hall of Science

2005 to Present
Special Events Assistant
New York Psychotherapy and Counseling Center
Springfield Gardens, NY
Feb 2010 to Feb 2011
Psychology Intern

John Jay College of Criminal Justice
New York, NY
Sep 2010
M.A. in Forensic Mental Health Counseling
John Jay College of Criminal Justice
New York, NY
2008
B.A. in Forensic Psychology

Excellent communication skills, both written and oral. Ability to work calmly and professionally under stress. Proficient in Microsoft word, PowerPoint, and Excel. Conversational Spanish.

Animal Health Care of Marlboro
Englishtown, NJ
Jun 2011 to Nov 2011
Assistant Veterinary Nurse
Madison Veterinary Hospital
Madison, NJ
Mar 2010 to Oct 2010
Assistant Veterinary Technician
Madison Feed and Grooming
Madison, NJ
Oct 2009 to Oct 2010
Cashier

Fairleigh Dickinson University
Madison, NJ
May 2011
Bachelor of Science in Biology
Perth Amboy High School
Perth Amboy, NJ
Mar 2011
Diploma

US Census
New York, NY
Apr 2010 to Aug 2010
Enumerator
NYC Parks and Recreation
New York, NY
Mar 2010 to Apr 2010
JTP
HANAC
New York, NY
Nov 2004 to May 2006
Program Clerk
BEGIN Managed Programs
New York, NY
Aug 2004 to Oct 2004
Receptionist
Iron Mountain Offsite Data Protection
Moonachie, NJ
Sep 1999 to Dec 2003
Operation Specialist
Ben's Kosher Deli
New York, NY
Jan 1999 to May 1999
Order Taker/Assistant Delivery Manager

Empire State University
New York, NY
1988 to 1989
Associate in Labor Law

Type 50 wpm, Microsoft office suite, Phones, filing,fax, copier, internet search. Customer Service and conflit resolution training.