Resumes
Resumes
Operations Support Manager
View pageLocation:
929 Breiter Ct, Bensenville, IL 60106
Industry:
Insurance
Work:
Allstate
Operations Support Manager
American Medical Association Apr 2014 - Dec 2017
Director of Operations
Universal Lubricants, Llc Jun 2012 - Apr 2014
Business Manager
Marketplace Metrics Nov 2010 - Jun 2011
Director of Operations
Hsbc Card & Retail Services Apr 2004 - Sep 2009
Vice President Customer Service Operations
Operations Support Manager
American Medical Association Apr 2014 - Dec 2017
Director of Operations
Universal Lubricants, Llc Jun 2012 - Apr 2014
Business Manager
Marketplace Metrics Nov 2010 - Jun 2011
Director of Operations
Hsbc Card & Retail Services Apr 2004 - Sep 2009
Vice President Customer Service Operations
Education:
Keller Graduate School of Management of Devry University 2008 - 2009
Master of Business Administration, Masters, Project Management Devry University 2006 - 2008
Bachelors, Bachelor of Science, Management
Master of Business Administration, Masters, Project Management Devry University 2006 - 2008
Bachelors, Bachelor of Science, Management
Skills:
Process Improvement
Management
Leadership
Training
Risk Management
Program Management
Six Sigma
Performance Management
Business Process Improvement
Analysis
Business Development
Call Centers
Quality Assurance
Human Resources
Software Documentation
Sales
Operations Management
Vendor Management
Project Management
Sharepoint
Testing
Microsoft Office
Auditing
E Commerce
Microsoft Excel
Management
Leadership
Training
Risk Management
Program Management
Six Sigma
Performance Management
Business Process Improvement
Analysis
Business Development
Call Centers
Quality Assurance
Human Resources
Software Documentation
Sales
Operations Management
Vendor Management
Project Management
Sharepoint
Testing
Microsoft Office
Auditing
E Commerce
Microsoft Excel
Interests:
Boating
Kids
Cooking
Electronics
Outdoors
Home Improvement
Music
Sports
Movies
Fishing
Home Decoration
Kids
Cooking
Electronics
Outdoors
Home Improvement
Music
Sports
Movies
Fishing
Home Decoration
Vice President Operations
View pageLocation:
Chicago, IL
Industry:
Financial Services
Work:
Hsbc
Vice President Operations
Vice President Operations
Michelle Matug Bensenville, IL
View pageWork:
MARKETPLACE METRICS Division of Marketplace Events
Nov 2010 to May 2011
Director of Operations
HSBC CARD & RETAIL SERVICES
Wood Dale, IL
Apr 2004 to Sep 2009
Vice President Customer Service Operations
HOUSEHOLD INTERNATIONAL RETAIL SERVICES
Jacksonville, FL
Apr 1998 to Apr 2004
Department Manager, Customer Service
HOUSEHOLD INTERNATIONAL RETAIL SERVICES
Wood Dale, IL
Apr 1998 to Apr 2002
Ops Manager/ Unit Manager Retail Services Operations
Nov 2010 to May 2011
Director of Operations
HSBC CARD & RETAIL SERVICES
Wood Dale, IL
Apr 2004 to Sep 2009
Vice President Customer Service Operations
HOUSEHOLD INTERNATIONAL RETAIL SERVICES
Jacksonville, FL
Apr 1998 to Apr 2004
Department Manager, Customer Service
HOUSEHOLD INTERNATIONAL RETAIL SERVICES
Wood Dale, IL
Apr 1998 to Apr 2002
Ops Manager/ Unit Manager Retail Services Operations
Education:
Keller Graduate School
Schaumburg, IL
2009
MBA in Project Management
Devry University
Addison, IL
2008
BS in Technical Management
Schaumburg, IL
2009
MBA in Project Management
Devry University
Addison, IL
2008
BS in Technical Management