Michael N Hemlepp

Miami Behavioral Health Center

Feb 2013 to 2000
Junior Network Administrator
AHCS
Miramar, FL
Dec 2011 to Feb 2013
Technical Support Engineer
IT Support Agent
Miami Beach, FL
Jan 2010 to Dec 2011
QPAY
CVI Claims Verification INC
Fort Lauderdale, FL
Jan 2009 to Jan 2010
Tech Support Internship
T-mobile
Fort Lauderdale, FL
Nov 2008 to Jan 2010
Technical support / Retention and Customer services
Aarons Sales and Lease
Rock Hill, SC
Jan 2007 to Nov 2008
Sales Manager / IT Support
CVS Pharmacy

Jan 2002 to Dec 2006
Store manager

ITT Technical Institute
Fort Lauderdale, FL
2010
Associates of Science in Computer Networking System
CCENT and CCNA certifications
Currently pursuing CCENT and CCNA certifications

Technical Qualifications Operating System: Windows 7, Windows XP Server System: Juniper VPN, Exchange 2010, Enterprise Vault, TeleVanatage VOIP, McAfee Encryption, Acronis, Symantec Ghost, Active Directory, Message Labs, Black Berry Enterprise, Fax, Kayako Fusion ticking system, Microsoft Terminal server Applications: MS Office Suite, Outlook, word, Excel, Visio, PowerPoint, Access, Adobe Professional, Foxit Reader, Malwarebytes, PDF Creator, KeePass, PuTTY, LogMeIn, Sharepoint Backup Software: Acronis, Symantec Ghost Anti- Virus: ESET, AVG, Norton Telecom: Verizon Air cards, Verizon Mi-Fi, Black Berry, I-phones. I-pads

AHCS

2011 to 2000
IT Engineer Technical Support
QPAY
Miami Beach, FL
2010 to 2011
IT Tech Support Agent
CVI Claims Verification INC
Fort Lauderdale, FL
2010 to 2010
Tech Support Internship
T-Mobile
Fort Lauderdale, FL
2008 to 2010
CSR Call Center
Aarons
Rock Hill, SC
2007 to 2008
Sales Manager / Computer Technical Support
CVS Pharmacy

2002 to 2006
Store Manager

ITT Technical Institute
Jun 2010
Associates of Science in Computer Networking System