Maura E Pock

1415 east Loma Alta Dr, Altadena, CA 91001

Facilities Services

Ressac Climate Control Technologies Jul 2018 - Jan 2019
Assistant Customer Service Manager
Ressac Climate Control Technologies Jul 2018 - Jan 2019
Marketing and Sales Administrator
Ressac Climate Control Technologies May 1, 2012 - Jul 2018
Primary Account Manager
Ressac Climate Control Technologies Jul 2012 - Sep 2015
Customer Service Representative
Ressac Climate Control Technologies May 2012 - Jul 2012
Temporary Office Assistant

University of California, Riverside 2011 - 2011
Saint Mary's College of California 2007 - 2011
Bachelors, Bachelor of Arts, Environmental Studies Alverno High School

Customer Service
Microsoft Word
Microsoft Office
Writing
Project Management
Editing
Account Management
Dispatching
Social Media Marketing
Content Marketing
Digital Marketing
Social Media
Advertising
Brand Management
Content Strategy
Sales
Search Engine Optimization
Outlook
Facebook
Instagram
Adobe Indesign Cc
Time Management
Teamwork
Training
Personal Development
Lead Generation
Communication
Management
Life Skills
Small Business Marketing
Linkedin
Enterprise Marketing
Google Analytics
Call Management
B2C Marketing
Scriptwriting
Video Production

Conservation
Writing
Gis Analysis and Exploration

English

Prepare Yourself For A Career In Sales
Customer Service Foundations
Business Etiquette: Phone, Email, and Text
Writing Customer Service Emails
Phone-Based Customer Service
Managing Customer Expectations For Frontline Employees
Working With Upset Customers
Getting Things Done
Learning Content Marketing
Building An Integrated Online Marketing Plan
Social Media Marketing: Managing Online Customer Reviews
Blogging For Your Business (2013)
Social Media Marketing: Managing Customer Comments
Learning To Write For the Web
Employer Branding on Linkedin
Indesign Quick Start
Learning To Write Marketing Copy
Writing Headlines
Seo Foundations
Analyzing Your Website To Improve Seo
Seo: Keyword Strategy
Persuasive Selling
Managing Your Sales Process
Marketing To Humans
Recruiting Talent With Social Media
Video Script Writing

Prudential California Realty
Sierra Madre, CA
Jun 2009 to Jun 2010
Receptionist/Secretary
Urban Farmers
San Francisco Bay Area, CA
2010 to 2010
Volunteer
Senior Girl Scout Project - Library Rehabilitation
Arcadia, CA
2006 to 2007
Volunteer
St. Rita's Elementary Summer Camp, Bethany School Summer Camp
Sierra Madre, CA
Jun 2003 to Aug 2006
Volunteer - Camp Counselor

Saint Mary's College of California
Moraga, CA
2007
Bachelor of Arts in Environmental Studies
University of Riverside Extension
Riverside, CA
Jun 2011
Certificate in Geographic Information Systems

Prudential California Realty
Sierra Madre, CA
Jun 2009 to Jun 2010
Receptionist/Secretary
Urban Farmers
San Francisco Bay Area, CA
2010 to 2010
Volunteer
Library Rehabilitation
Arcadia, CA
2006 to 2007
Senior Girl Scout Project
St. Rita's Elementary Summer Camp, Bethany School Summer Camp

Jun 2003 to 2006
Camp Counselor

Saint Mary's College of California
Moraga, CA
2007
Bachelor of Arts in Environmental Studies
University of Riverside Extension
Riverside, CA
Jun 2011
Certificate in Geographic Information Systems