Resumes
Resumes
Technician Support Specialist
View pageLocation:
San Francisco, CA
Industry:
Electrical/Electronic Manufacturing
Work:
Delivery Agent 2011 - 2013
Senior Product Support Analyst
California Water Service Company 2011 - 2013
Technician Support Specialist
Electric Power Research Institute (Epri) 2006 - 2010
Technical Support Analyst and Desktop Support
Five9 2005 - 2006
Tier3 Support Engineer and Product Specialist
Pct 2004 - 2005
Information Technology Engineer
Senior Product Support Analyst
California Water Service Company 2011 - 2013
Technician Support Specialist
Electric Power Research Institute (Epri) 2006 - 2010
Technical Support Analyst and Desktop Support
Five9 2005 - 2006
Tier3 Support Engineer and Product Specialist
Pct 2004 - 2005
Information Technology Engineer
Education:
Devry University 2016 - 2017
Masters, Communication Management Devry University Oct 2004
Bachelors, Bachelor of Arts Devry University 2002 - 2004
Bachelors, Bachelor of Science, Communication Management
Masters, Communication Management Devry University Oct 2004
Bachelors, Bachelor of Arts Devry University 2002 - 2004
Bachelors, Bachelor of Science, Communication Management
Skills:
Technical Support
Troubleshooting
Integration
Saas
Vmware
Voip
Operating Systems
Tcp/Ip
Linux
Software Development
Microsoft Sql Server
Disaster Recovery
Networking
System Administration
Unix
Mysql
Vendor Management
Windows Server
Vpn
Windows
Active Directory
Servers
Software Documentation
Windows Xp
Windows 7
Sharepoint
Troubleshooting
Integration
Saas
Vmware
Voip
Operating Systems
Tcp/Ip
Linux
Software Development
Microsoft Sql Server
Disaster Recovery
Networking
System Administration
Unix
Mysql
Vendor Management
Windows Server
Vpn
Windows
Active Directory
Servers
Software Documentation
Windows Xp
Windows 7
Sharepoint
Marilyn Castillano San Leandro, CA
View pageWork:
Delivery Agent, Inc
San Francisco, CA
2011 to 2013
Sr. Product Support Analyst
Cepheid
Sunnyvale, CA
2010 to 2011
IT HelpdeskDesktop Support (Contract)
EPRI
Palo Alto, CA
2006 to 2009
Technical Support Analyst Desktop Support
FIVE9 INC
Pleasanton, CA
2005 to 2006
Tier3 Support Engineer/ Product Specialist
PCT
Brentwood, CA
2004 to 2005
Information Technology Engineer
FAST TRACK Litigation Support
Oakland, CA
2003 to 2004
Electronic/Computer Technician/Quality Assurance
DATA911 SYSTEMS
Alameda, CA
2000 to 2003
Installshield Integration Engineer /Tech Support & Asst. Network Administrator
San Francisco, CA
2011 to 2013
Sr. Product Support Analyst
Cepheid
Sunnyvale, CA
2010 to 2011
IT HelpdeskDesktop Support (Contract)
EPRI
Palo Alto, CA
2006 to 2009
Technical Support Analyst Desktop Support
FIVE9 INC
Pleasanton, CA
2005 to 2006
Tier3 Support Engineer/ Product Specialist
PCT
Brentwood, CA
2004 to 2005
Information Technology Engineer
FAST TRACK Litigation Support
Oakland, CA
2003 to 2004
Electronic/Computer Technician/Quality Assurance
DATA911 SYSTEMS
Alameda, CA
2000 to 2003
Installshield Integration Engineer /Tech Support & Asst. Network Administrator
Education:
DeVry University
Oct 2004
Bachelor of Network and Communication Management
Oct 2004
Bachelor of Network and Communication Management