Margaret Ann Fero

1625 Woolsey St, Berkeley, CA 94703

Computer Software

Degreed
Technical Writer
Navis Aug 1, 2014 - Jul 2016
Technical Writer
Sunrise Group Llc Feb 2014 - Jun 2014
Content and Product Development
Earlham College Sep 2013 - May 2014
Theatre Arts Department Web Strategy Consultant
Earlham College Aug 2013 - May 2014
Pedagogical Tools Group Member

Sans Technology Institute 2020 - 2020
Earlham College 2010 - 2014
Bachelors, Bachelor of Arts, Mandarin, Spanish, Linguistics, Theatre Nanjing University 2012 - 2013
Shady Side Academy 2006 - 2010

Social Media
Research
Teaching
Theatre
Microsoft Office
Blogging
Public Speaking
Editing
Acting
Writing
Technical Writing
Tutoring
English
Powerpoint
Intercultural Communication
Chinese
Creative Writing
Translation
Microsoft Word
Data Analysis
Spanish
Microsoft Excel
Linguistics
Academic Writing
Event Planning
Lesson Planning
Proofreading
Customer Service
Leadership
Online Moderation
Java
Copy Editing
Public Relations
Project Management
Computational Linguistics
Information Architecture
Curriculum Design
Html
Irc
Salesforce.com
Author It
Confluence
Dfa
Subversion
Qualitative Research
Slacking While Hula Hooping
Xml
Jira
Time Management

Math
Java
Languages
Communication
Chinese Opera
Reading
Dutch
Javascript
Cantonese
Korean In Order of Proficiency
Spanish

English
Mandarin
Spanish
Dutch
Cantonese
Japanese
Korean
Slovak

Sparcs N4 Certification
Advanced N4 Training
Advanced Xps Training
Foundations of Ux: Information Architecture
Marketing In A Digital World
Digital Analytics For Marketing Professionals: Marketing Analytics In Theory
Digital Analytics For Marketing Professionals: Marketing Analytics In Practice
Digital Marketing Channels: the Landscape
Digital Marketing Channels: Planning
Business Storytelling With C.c. Chapman
High-Impact Business Writing
Improving Your Judgment
Creating A Culture of Accountability
Pitching Projects and Products To Executives
Crisis Communication Fundamentals
Work Smarter, Not Harder: Time Management For Personal & Professional Productivity
Project Management: the Basics For Success
Customer Service Fundamentals
Using Customer Surveys To Improve Service
Introduction To Software Product Management
Software Processes and Agile Practices
Social Media In the Classroom
Managing Project Integration
Producing Professional Podcasts
Learning Ip Addressing
Degreed Level 4 In User Experience Design
Degreed Level 4 In Social Media Marketing
Cybersecurity and Its Ten Domains
Strategic Agility
Sheryl Sandberg and Adam Grant on Option B: Building Resilience
Cyber Threats and Attack Vectors
Google Cloud Platform Fundamentals: Core Infrastructure
Managing Security In Google Cloud Platform
Security In Google Cloud Platform
Snagit 2020 Certification

Earlham College Department of Theatre Arts

Aug 2013 to 2000
Web Strategy Development Consultant
Earlham College Department of Computer Science

Aug 2013 to 2000
Pedagogical Tools Group Member

Earlham College
Richmond, IN
2010 to 2014
BA in Theatre Arts (Dramaturgical Concentration) and Comparative Languages & Linguistics (Two-Language Concentration in Spanish and Mandarin)
Nanjing University
Nanjing, Jiangsu, China
2012 to 2013
Certificate in Chinese Language and Culture (Art concentration)

Problem Solving, Collaboration, Technical Writing, Tutorial Creation, Teaching, Translation, Intercultural Communication.