Marci H Villa

Salt Lake City, UT

Professional Training & Coaching

Retired Feb 1995 - Nov 2009
Training and Development
Harland Clarke Feb 1993 - Nov 2009
Sr. Mgr. of Learning and Performance
Clarke American 1993 - 2009
Sr. Manager of Performance Development (Retired)
Harland Clarke Feb 1999 - Feb 2004
Sr. Training Facilitator
Marci's Lettering Design Feb 1986 - Feb 1995
Proprietor

Needs Analysis
Training
Team Leadership
Leadership Development
Performance Management
Strategic Planning
Instructional Design
Call Center
Process Improvement
Employee Relations
Training Facilitation
Team Building
Onboarding
Employee Engagement
Training Delivery
Talent Management
Change Management
Recruiting
Customer Satisfaction
Call Centers
Management
Employee Training
Succession Planning
Customer Retention
Organizational Development
Leadership