Manuela D Hensman

8514 Timber Pine Ct, Ellicott City, MD 21043

Computer Software

Salesforce
Senior Strategic Account Manager: Helping Customers Reimagine Their Customers' Experience
Basys, Inc. Jan 2015 - Jan 2017
Senior National Account Executive
Intradiem Jan 2014 - Dec 2014
Sales Director
Nice Systems Nov 2011 - Jan 2014
Strategic Sales Manager
Hyperquality, Inc. Mar 2010 - Nov 2011
Regional Sales Vice President

Loyola College 2007
Loyola College
Master of Business Administration, Masters Seneca College of Applied
Simon Fraser University
Bachelors, Bachelor of Arts

Analytics
Customer Experience
Customer Service
Customer Interaction Management
Workforce Management
Performance Management
Social Media Measurement
Sales Management
Sales
New Business Development
Business Intelligence
Business Process Improvement
Lead Generation
Cross Functional Team Leadership
Solution Selling
Roi Justification
Salesforce.com
Professional Services
Leadership
Sales Process
Telecommunications
Management
Strategy
Sales Operations
Enterprise Software
Crm
Saas
Call Centers
Business Development
Business Process
Managed Services
Outsourcing
Direct Sales
Strategic Partnerships
Go To Market Strategy
Pre Sales
Contact Centers
Channel Partners
Vendor Management
Software Industry
Cloud Computing
Product Management
Marketing
Account Management
Selling
Unified Communications
Business Alliances
Partner Management
Customer Relationship Management
Software As A Service

Civil Rights and Social Action
Education
Environment
Poverty Alleviation
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health

English
German