Madison W Harper

Athens, TX

Information Technology And Services

Cleardata - Secure. Healthcare. Cloud.
Customer Success Manager
Rackspace, the #1 Managed Cloud Company Oct 2008 - Feb 2018
Professional Services Manager and Practice Lead and Engagement Manager
Rackspace, the #1 Managed Cloud Company Jan 2006 - Oct 2008
Project Manager and Operational Liaison
Rackspace, the #1 Managed Cloud Company Jun 2003 - Dec 2005
Enterprise Account Manager
Interliant Feb 1998 - Jun 2003
Senior Account Manager and Leam Lead

Texas A&M University Jun 1991 - Dec 1997
Athens High School

Enterprise Software
Management
Project Management
Virtualization
Cloud Computing
Data Center
Professional Services
Windows Server
Leadership
Managed Services
Solution Selling
Salesforce.com
Project Planning
Account Management
Sales Process
Infrastructure
Disaster Recovery
Business Development
Business Process Management
Crm
Cross Functional Team Leadership
Enterprise Architecture
Customer Service
Team Leadership
Strategic Partnerships
Vmware
Microsoft Azure
Amazon Web Services
Google Cloud Platform
Rackspace Cloud
Office 365
Customer Satisfaction
Customer Support
Customer Service Management
Customer Experience Management
Data Migration
Server Migration
Email Migration
It Transformation
Vendor Contracts
Contract Writing
Partner Management
Migration Planning
Business Process Improvement
Team Building