Lynne Marie Tognoni

THREE FORKS RESOURCES
Denver, CO
Jan 2012 to Mar 2012
Senior Lease Analyst
BILL BARRETT CORPORATION
Denver, CO
2008 to 2011
Lease Analyst
RTS, RECRUITING SPECIALISTS
Lakewood, CO
2008 to 2008
Lease Analyst
FOREST OIL CORPORATION
Denver, CO
2004 to 2007
Obligations Administrator
TOM BROWN, INC
Denver, CO
2001 to 2004
Rentals Analyst

UNIVERSITY OF DENVER
Denver, CO
2004 to 2012
Bachelor of Arts in English
Denver Technical College (now DeVry)
Denver, CO
1998 to 1999
Information Systems Programming

---- MEDIA / COMMUNICATION Experience as writer and editor; penned public relations articles; performed photo shoots; produced website content; wrote reports, newsletters, and surveys; documented business processes. ---- SOFTWARE APPLICATIONS Energy industry databases - wrote queries, created reports, ran accounting processes. Microsoft Office Suite - used advanced features of Word and Publisher for newsletters and flyers; used Excel data functions for spreadsheet analysis; created original PowerPoint presentations. Independent study: gained familiarity with Access, Visual Basic, and PhotoShop. ---- CUSTOMER SERVICE / SALES Acquired formal customer service and sales training, participated on sales taskforce teams, answered over 4000 calls, resolved over 1000 complex issues; skilled in listening, restraint, and conflict resolution; practiced persistence and follow-up to ensure customer satisfaction; taught college-level computer skills; developed own quizzes and projects; proctored over 300 tests.