Lynette D Mclauren

Richmond, VA

Insurance

Optima Health Aug 1, 2011 - Jun 1, 2014
Member Support Representative
Anthem, Inc. Aug 1, 2011 - Jun 1, 2014
Health Program Representative
Bank of America Jan 2010 - Mar 2011
Customer Service Sales Representative
Ups May 2004 - May 2009
Senior Administrative Assistant
Ups Dec 1989 - May 2004
Small Business Associate

Strayer University 2012 - 2017
Associates, Bachelors Strayer University Mar 2006
Ecpi University 2004 - 2006
Everest College - Colorado Springs May 1987
Everest College - Colorado Springs 1984 - 1986
John Marshal High School Jun 1980

Event Planning
Sales
Organization and Prioritization Skills
Community Outreach
Team Building
Healthcare
Budgets
Team Leadership
Leadership
Social Networking
Strategic Planning
Research
Negotiation
Multitasking Skills
Business Strategy
Public Speaking
Microsoft Word
Direct Marketing
Marketing Management
Outlook
Access
Email Marketing
Customer Service
Social Media
Microsoft Excel
Microsoft Powerpoint
Nonprofit Organizations
Microsoft Office
Time Management
Training
Coaching

Social Services
Children
Economic Empowerment
Civil Rights and Social Action
Politics
Education
Environment
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health

OPTIMA HEALTH

Aug 2011 to Present
Member Support Representative
SUNTRUST MORTGAGE
Richmond, VA
Mar 2012 to Aug 2012
Administrative Assistant- Post Foreclosure
HealthSouth Rehabilitation Center
Richmond, VA
Jan 2011 to Aug 2011
Rehabilitation Nurse Technician
BANK OF AMERICA

Apr 2010 to Dec 2010
Customer Service Sales Representative I
WELLPOINT

Oct 2009 to Apr 2010
ANTHEM- Health Outreach Specialist
JC PENNEY CATALOG TELEPHONE CENTER

Nov 2007 to May 2009
Customer Service Representative
UNITED PARCEL SERVICE

May 2005 to May 2009
Senior Administrative Assistant
UNITED PARCEL SERVICE

Dec 1989 to May 2005
Small Business Associate

Strayer University
Richmond, VA
Sep 2011
Business Administration
Medical Careers Institute
Richmond, VA
Aug 2004 to Mar 2006
Diploma in Nursing
Kee Business College
Richmond, VA
May 1984 to Aug 1986
Diploma in computers