Resumes
Resumes
Consulting Operations Manager At Magnitude Software Passionate About Helping People As A Servant Leader
View pageLocation:
Seattle, WA
Industry:
Computer Software
Work:
Magnitude Software, Inc
Consulting Operations Manager at Magnitude Software Passionate About Helping People As A Servant Leader
Lexblog, Inc. Oct 2010 - Aug 2013
Director of Client Services
Quantified Risk Analytics Oct 2010 - Aug 2013
Principal Consultant, Social Media Training
The Cobalt Group Mar 2010 - Sep 2010
Manager, Seo
The Cobalt Group Jul 2007 - Mar 2010
Team Manager, Dealer Adovocate Services
Consulting Operations Manager at Magnitude Software Passionate About Helping People As A Servant Leader
Lexblog, Inc. Oct 2010 - Aug 2013
Director of Client Services
Quantified Risk Analytics Oct 2010 - Aug 2013
Principal Consultant, Social Media Training
The Cobalt Group Mar 2010 - Sep 2010
Manager, Seo
The Cobalt Group Jul 2007 - Mar 2010
Team Manager, Dealer Adovocate Services
Education:
The University of Kansas 1987 - 1991
Bachelors, Bachelor of Arts, Geography
Bachelors, Bachelor of Arts, Geography
Skills:
Leadership
Project Management
Account Management
Management
Customer Satisfaction
Social Media
Salesforce.com
Crm
Team Leadership
Seo
Coaching
Blogging
Customer Service
Program Management
Training
Team Management
Wordpress
Enterprise Software
Client Services
Troubleshooting
Leadership Development
Problem Solving
Customer Engagement
Incident Handling
Employee Training
Consulting
Customer Relationship Management
Openair Software
Client Engagement
Escalation Management
Customer Relations
Training and Development
Linkedin
Project Management
Account Management
Management
Customer Satisfaction
Social Media
Salesforce.com
Crm
Team Leadership
Seo
Coaching
Blogging
Customer Service
Program Management
Training
Team Management
Wordpress
Enterprise Software
Client Services
Troubleshooting
Leadership Development
Problem Solving
Customer Engagement
Incident Handling
Employee Training
Consulting
Customer Relationship Management
Openair Software
Client Engagement
Escalation Management
Customer Relations
Training and Development
Interests:
Managing A Client Services
Leadership and Mentorship of Others
Social Services
Or Account Management Team
Training
Reading
Science and Technology
Running
Movies
Walking
Animal Welfare
Travel
Meeting New People
Health
Leadership and Mentorship of Others
Social Services
Or Account Management Team
Training
Reading
Science and Technology
Running
Movies
Walking
Animal Welfare
Travel
Meeting New People
Health
Lyda Hawes Seattle, WA
View pageWork:
LexBlog
Seattle, WA
Oct 2010 to Aug 2013
Director of Client Services (Account Management)
Cobalt/ADP
Seattle, WA
Mar 2010 to Sep 2010
Manager, SEO (Search Engine Optimization)
Cobalt/ADP
Seattle, WA
Jul 2007 to Mar 2010
Manager, Dealer Advocate Services (Account Management)
Peopleware/Amlink
Bellevue, WA
Jun 2005 to Mar 2007
General Manager, North American Operations
Seattle, WA
Oct 2010 to Aug 2013
Director of Client Services (Account Management)
Cobalt/ADP
Seattle, WA
Mar 2010 to Sep 2010
Manager, SEO (Search Engine Optimization)
Cobalt/ADP
Seattle, WA
Jul 2007 to Mar 2010
Manager, Dealer Advocate Services (Account Management)
Peopleware/Amlink
Bellevue, WA
Jun 2005 to Mar 2007
General Manager, North American Operations
Education:
University of Kansas
Lawrence, KS
1987 to 1991
BA in Geography
Lawrence, KS
1987 to 1991
BA in Geography
Skills:
Customer service, client services, leadership, management, team management, goals, performance management, customer satisfaction, escalation, resolution, coaching, team building, training, mentor, account management, collaborative, strategy, organizational skills, relationships, retention, renewal rate, motivate, development, leadership development, instructional design, implementation, operations
Director Of Client Services At Lexblog, Inc.
View pagePosition:
Director of Client Services at LexBlog, Inc.
Location:
Greater Seattle Area
Industry:
Computer Software
Work:
LexBlog, Inc. since Oct 2010
Director of Client Services
The Cobalt Group Mar 2010 - Sep 2010
Manager, SEO
The Cobalt Group Jul 2007 - Mar 2010
Team Manager, Dealer Adovocate Services
Peopleware, a Division of Amlink Technologies Jun 2005 - Mar 2007
Client Services Manager
Peopleware Sep 2001 - Jun 2005
Director of User Education
Director of Client Services
The Cobalt Group Mar 2010 - Sep 2010
Manager, SEO
The Cobalt Group Jul 2007 - Mar 2010
Team Manager, Dealer Adovocate Services
Peopleware, a Division of Amlink Technologies Jun 2005 - Mar 2007
Client Services Manager
Peopleware Sep 2001 - Jun 2005
Director of User Education
Education:
University of Kansas 1987 - 1991
Bachelor of Arts, Geography
Bachelor of Arts, Geography
Skills:
Team Management
Team Leadership
Client Services
Client Engagement
Escalation Management
Customer Satisfaction
Customer Relations
Problem Solving
Coaching
Troubleshooting
Training & Development
Project Management
Social Media
Blogging
LinkedIn
Wordpress
Team Leadership
Client Services
Client Engagement
Escalation Management
Customer Satisfaction
Customer Relations
Problem Solving
Coaching
Troubleshooting
Training & Development
Project Management
Social Media
Blogging
Wordpress
Interests:
managing a client services or account management team, software product design, travel, reading, movies, running, walking, meeting new people
Honor & Awards:
Phi Beta Kappa