Lucinda S Higginbotham

1305 south Michigan Ave, Marion, IN 46953

Information Technology And Services

First Merchants Corporation Feb 2016 - Jun 2016
It Help Desk Team Lead
Zimmer Biomet Jan 2013 - Feb 2016
It Senior Technician
Zimmer Biomet Jun 2011 - Dec 2012
Desktop Support Technician
Teksystems Feb 2011 - Jun 2011
Desktop Support Technician
Libanga Computer Systems, Llc Nov 2010 - Feb 2011
It Specialist

Western Governors University 2013 - 2016
Bachelors, Bachelor of Science Itt Technical Institute 2004 - 2006
Associates, Associate of Arts

Troubleshooting
Networking
Customer Service
Technical Support
Microsoft Exchange
Active Directory
Hardware
Security
Windows Xp
Information Technology
Windows
Windows Server
Help Desk Support
Servers
Microsoft Office
Windows 7
Computer Hardware
Printers
Infrastructure
Blackberry Enterprise Server
Citrix
Sccm
Blackberry
Network Connectivity
Highly Detail Oriented
Team Oriented
Integrity
Quality Results
Queue Management

Comptia A+
Comptia Network+
Comptia Security+
Comptia Project+
Comptia Linux+ (Powered By Lpi)
98-349: Mta: Windows® Operating System Fundamentals
98-363: Mta: Web Development Fundamentals (C#)
98-367: Mta: Security Fundamentals
98-365: Mta: Windows Server Administration Fundamentals
98-361: Mta: Software Development Fundamentals
Web Design Specialist
Javascript Specialist
Database Design Specialist
Web Foundations Associate
Apple Certified Support Professional; Mac Os X V10.6
Itil V3 Foundations
Microsoft Office User Specialist: Microsoft Access 2000
Comptia
Certiport
Certiport - A Pearson Vue Business
Pearsonvue
Ciw
Loyalist Certification Services