Resumes
Resumes
Issue Resolution Analyst
View pageLocation:
593 Martin St southeast, Atlanta, GA 30312
Industry:
Information Technology And Services
Work:
Home Depot Store Support Center
Issue Resolution Analyst
Pivotal Retail Group
Project Coordinator
Ibm Jan 1, 1996 - Oct 1, 2010
Global Relationship Representative
Issue Resolution Analyst
Pivotal Retail Group
Project Coordinator
Ibm Jan 1, 1996 - Oct 1, 2010
Global Relationship Representative
Education:
Southern New Hampshire University 2013 - 2016
Bachelors, Bachelor of Science
Bachelors, Bachelor of Science
Skills:
Business Analysis
Sap
Program Management
Data Analysis
Project Management
Process Improvement
Customer Service
Business Process
Team Leadership
Team Building
Vendor Management
Microsoft Office
Strategic Planning
Comptia A+ Certification
Oracle Applications
Xseries
Management
Business Process Improvement
Sap
Program Management
Data Analysis
Project Management
Process Improvement
Customer Service
Business Process
Team Leadership
Team Building
Vendor Management
Microsoft Office
Strategic Planning
Comptia A+ Certification
Oracle Applications
Xseries
Management
Business Process Improvement
Interests:
Children
Economic Empowerment
Traveling
Civil Rights and Social Action
Education
Art
Theatre
Science and Technology
Music
Entreprenership and Philanthropy
Arts and Culture
Health
Economic Empowerment
Traveling
Civil Rights and Social Action
Education
Art
Theatre
Science and Technology
Music
Entreprenership and Philanthropy
Arts and Culture
Health
Languages:
English
Portuguese
Portuguese
Certifications:
Comptia A+
Lorraine Quince Decatur, GA
View pageWork:
Pivotal Retail Group, LLC For Home Depot Corporate Sales and Support Center
2012 to 2000
Project Support Specialist
IBM CORPORATION
2006 to 2010
Global Business Partner Relationship Representative
IBM CORPORATION
2003 to 2006
Contracts Analyst/Project Lead
IBM CORPORATION
2001 to 2003
Billing Analyst
IBM CORPORATION
1996 to 2001
Accounts Coordinator/Customer Relationship Representative
2012 to 2000
Project Support Specialist
IBM CORPORATION
2006 to 2010
Global Business Partner Relationship Representative
IBM CORPORATION
2003 to 2006
Contracts Analyst/Project Lead
IBM CORPORATION
2001 to 2003
Billing Analyst
IBM CORPORATION
1996 to 2001
Accounts Coordinator/Customer Relationship Representative
Education:
Southern New Hampshire University
2013 to 2016
Bachelor of Science
2013 to 2016
Bachelor of Science
Skills:
IBM systems and computers, MS Windows, MS Office, SAP, Lotus Notes, Outlook, IE Explorer, and Firefox.