Lori G Canestaro

6 Colony Dr, Cortland, NY 13045

Consumer Services

Intertek Apr 1999 - Oct 2011
Field Support Specialist and Service Desk Analyst
Smith Corona Corporation Apr 1988 - Nov 1998
Consumer Affairs Correspondent
Cortland County Department of Social Services Jan 1987 - Apr 1988
Typist
Fashion Bug & Fashion Bug Plus 1986 - 1988
Retail Sales Person
Cortland County Planning Department Aug 1986 - Jan 1987
Typist

Suny Oneonta 1983 - 1985
Bachelors, Bachelor of Science, Business Economics, Business, Communications State University of New York College of Agriculture and Technology at Cobleskill 1981 - 1983
Associates, Business Administration, Applied Science, Business

Customer Relations
Microsoft Office
Word
Problem Solving
Purchasing
Outlook
Customer Service
Process Improvement
Testing
Troubleshooting
Team Leadership
Microsoft Word
Account Management
Team Building
Software Documentation
Strategic Planning
Active Directory
Project Management
Cross Functional Team Leadership
Servers
Leadership
Sharepoint
System Administration
Analysis
Security
Telecommunications
Project Planning
Sales
Product Development
Quality Assurance
Training
Access
Operations Management
Microsoft Excel
Program Management
Customer Satisfaction
Logistics
Manufacturing
New Business Development
Quality Management
Sales Management
Business Development
Business Process Improvement

Cooking
Decorating For the Holidays
Exercising
Walking
Water Walking

Intertek Testing Services
Cortland, NY
1999 to 2011
Field Support Specialist/Service Desk Analyst
Smith Corona Corporation
Cortland, NY
1988 to 1998
Consumer Affairs Correspondent
Cortland County Department of Social Services
Cortland, NY
1987 to 1988
Chief Correspondent
Fashion Bug & Fashion Bug Plus
Cortland, NY
1986 to 1988
Retail Sales Person

SUNY Oneonta
1985
Bachelor of Science
SUNY Cobleskill
1983
Associate of Applied Science

Administrative Assistant, Service Desk Analyst, Customer Service Reprentative, MS Office, MS Outlook