US Patent:
20070073602, Mar 29, 2007
Inventors:
Scott Hicks - Underhill Center VT, US
Rachele Kurtz - Cary NC, US
Victoria Locke - Newburgn NY, US
James Martin - Endicott NY, US
Douglas Murray - Johnson City NY, US
Linda Stelljes - Sullivans Island SC, US
Jerry Thomas - Delray Beach FL, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
A01K 5/02
G06F 17/50
Abstract:
The present invention provides a method, system, and computer program product for conditional rule-based billing with real-time error checking and for on-demand segmented labor recovery and reporting. A method in accordance with an embodiment of the present invention includes: providing a record in a database for a device to be serviced; providing a record in the database for a customer associated with the device to be serviced; updating the record of the device in response to a servicing of the device, wherein the record for the serviced device is updated to reflect: materials and labor required for the servicing of the device; an indication of a completion of the servicing; and a completion date of the servicing; determining if all of a predetermined set of conditions required for proper billing have been met, upon completion of the servicing of the device; and billing for the servicing of the device only if all of the predetermined set of conditions have been met.