Resumes
Resumes
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Senior Team Lead At Telus International
View pagePosition:
Senior Team Lead at TELUS International
Location:
Las Vegas, Nevada
Industry:
Consumer Services
Work:
TELUS International - Las Vegas, Nevada Area since Oct 2012
Senior Team Lead
Premier Response May 2010 - Oct 2012
Team Lead, File Support, Design, Live Chat
Wynn Las Vegas Oct 2006 - Nov 2009
Restaurant Manager - Stratta
Gordon Biersch Jan 2006 - Oct 2006
Manager
Hyde Park Restaurant Group Mar 2005 - Nov 2005
General Manager
Senior Team Lead
Premier Response May 2010 - Oct 2012
Team Lead, File Support, Design, Live Chat
Wynn Las Vegas Oct 2006 - Nov 2009
Restaurant Manager - Stratta
Gordon Biersch Jan 2006 - Oct 2006
Manager
Hyde Park Restaurant Group Mar 2005 - Nov 2005
General Manager
Education:
Cuyahoga Community College
Associates, Business Administration
Associates, Business Administration
Skills:
Customer Satisfaction
Customer Retention
Fine Dining
Graphic Design
Call Center
Restaurant Management
Morale
Interview Skills
Coaching
Escalation Resolution
Interview Preparation
Team Leadership
Employee Management
Hospitality Industry
Customer Driven
Team Building
Adobe
Microsoft Office
Troubleshooting
Quality Auditing
Customer Retention
Fine Dining
Graphic Design
Call Center
Restaurant Management
Morale
Interview Skills
Coaching
Escalation Resolution
Interview Preparation
Team Leadership
Employee Management
Hospitality Industry
Customer Driven
Team Building
Adobe
Microsoft Office
Troubleshooting
Quality Auditing
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Senior Customer Care Manager
View pageLocation:
325 east Warm Springs Rd, Las Vegas, NV 89119
Industry:
Individual & Family Services
Work:
Life360
Senior Customer Care Manager
Ap Aug 2016 - Jul 2017
Operations Manager
Knoah Solutions Nov 2013 - Aug 2016
Contact Center Supervisor
Telus International Oct 2012 - Nov 2013
Senior Team Lead
Premier Response Overnightprints.com May 2010 - Oct 2012
Team Lead, File Support, Design, Live Chat
Senior Customer Care Manager
Ap Aug 2016 - Jul 2017
Operations Manager
Knoah Solutions Nov 2013 - Aug 2016
Contact Center Supervisor
Telus International Oct 2012 - Nov 2013
Senior Team Lead
Premier Response Overnightprints.com May 2010 - Oct 2012
Team Lead, File Support, Design, Live Chat
Education:
Cuyahoga Community College
Associates, Business Administration, Business
Associates, Business Administration, Business
Skills:
Customer Satisfaction
Call Centers
Management
Team Leadership
Customer Service
Coaching
Quality Assurance
Customer Experience
Team Building
Process Improvement
Sales
Troubleshooting
Leadership
Workforce Management
Training
Employee Training
Customer Retention
Operations Management
Microsoft Office
Account Management
Restaurant Management
Hiring
Human Resources
Budgets
Vendor Management
Call Center
Employee Management
Analysis
Hospitality Industry
Interviews
Graphic Design
Forecasting
Process Scheduler
Technical Support
Outsourcing
Crm
Customer Relationship Management
Fine Dining
Team Management
Bpo
Business Process Improvement
Morale
Interview Skills
Escalation Resolution
Adobe
Quality Auditing
Saas
Start Ups
Third Party Inspection
Sow
Call Centers
Management
Team Leadership
Customer Service
Coaching
Quality Assurance
Customer Experience
Team Building
Process Improvement
Sales
Troubleshooting
Leadership
Workforce Management
Training
Employee Training
Customer Retention
Operations Management
Microsoft Office
Account Management
Restaurant Management
Hiring
Human Resources
Budgets
Vendor Management
Call Center
Employee Management
Analysis
Hospitality Industry
Interviews
Graphic Design
Forecasting
Process Scheduler
Technical Support
Outsourcing
Crm
Customer Relationship Management
Fine Dining
Team Management
Bpo
Business Process Improvement
Morale
Interview Skills
Escalation Resolution
Adobe
Quality Auditing
Saas
Start Ups
Third Party Inspection
Sow
Interests:
Civil Rights and Social Action
Social Services
Human Rights
Social Services
Human Rights
Certifications:
Sommelier, Certified
The Court of Master Sommeliers
The Court of Master Sommeliers
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Test Engineer At Freescale Semiconductor
View pageLocation:
Austin, Texas Area
Industry:
Semiconductors