Kathryn L Mrozowski

3030 Moneta Way, Durham, NC 27703

Hospital & Health Care

Duke University
Interim Manager and Team Lead
Duke Health
Desktop Support Team Lead
Duke University Medical Center
Analyst It
Duke University Medical Center
Help Desk Analyst Level 2

Internet Explorer
Policies and Procedures
Information Technology
Netcool
Help Desk Support
Sap
Ibm
Accounting
Level 1
Workstations
Yahoo
Pin
Pad
Train New Employees
Windows
System Applications
System Software
Lotus Notes
Operating Systems
Dos
Clinical Pharmacology
Applications
Networking
Laser
Microsoft Technologies
Customer Satisfaction
Troubleshooting
Learning Centers
Novell
Mcafee
Jets
Tests
Customer Needs
Operational Issues
Windows 2000
Software
Windows Nt
Numeric
Outlook
Values
Dell Computers
Microsoft Office
Medicine
Netscape
Windows 95
Pc Anywhere
Training
Time Management
Lexmark
Bmc Remedy
Typing
Customer Focused
Lifelong Learning
Windows Xp
Systems Management
Customer Support
Printers
Technical Support
Commerce
Microsoft Windows 98
Computer Networking
Trains and Add Rails
Problem Solving
Support Staff
Laptops
Call Centers
Microsoft
Desktop Computers
Hardware
Computer Proficiency
Resolve

English

Durham, NC

Information Technology And Services

Duke University Health System
Team Lead Dhts Field Services
Duke University Medical Center Jan 2001 - Jun 2005
Help Desk Analyst

University of Mount Olive 2017 - 2022
Bachelors, Bachelor of Business Administration Camden County College 1998 - 2001

Active Directory
Healthcare Information Technology
Windows 7