Inventors:
Marguerite Croteau - Marietta GA, US
Kevin Dai - Clifton Park NY, US
Max Herrell - Powder Springs GA, US
Karen Riding - Castleton NY, US
International Classification:
G09B019/18
Abstract:
Methods and systems for a computer-based quality enhancement training program. In one embodiment, the training program is a Six Sigma quality enhancement training program comprised of a series of multimedia display descriptions presented to a user on a computer display screen. In this embodiment, the training program includes an introduction comprising a case study and an overview of fundamental Six Sigma concepts. After the introduction, the program presents a main menu display description including an icon corresponding to each of the five core phases of the Six Sigma process. Selecting one of these five icons displays links to instructional subject matter related to that phase of the Six Sigma process. A phase quiz is presented upon completion of each phase and a knowledge check that serves as a final exam is provided at the end of the training program.